Citi

2.6
14 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
10101 River Rd., Potomac, MD
20854, United States

Hours

Reviews

2.6
14 reviews
5 stars
4
4 stars
0
3 stars
2
2 stars
3
1 star
5
  • JC
    Juiching chen
    6 days ago
    1.0
    yes the branch is worst i ever see
  • SM
    Shugo Misdaq
    Aug 19, 2025
    1.0
    And educated people working here they don’t know how to open the state Account Unresponsible people disrespectful. I’m surprised how the bank hired them for this job.
  • TH
    Tom Hall
    Jul 26, 2025
    1.0
    Branch sucks big time. Citi should close it and fire all the staff.
  • ES
    Emily Simon
    Mar 17, 2023
    1.0
    If you want to ruin your day, swing by this branch! I opened up a business checking account here several months ago and continue to have issues. First time business owner here, so I needed guidance. But when the rep asked me whether I wanted a debit card I said no, not realizing that that action would prevent me from activating my account. (So why didn’t he tell me that??). He also opened up an account that charges a monthly $24 service analysis fee no matter what balance when he could have registered me with a streamlined account that waives the fee with a minimum balance. So when I switched my account I made an appointment only to wait 40 minutes for my turn. I have this feeling something else will be wrong with my account. But if that’s the case, I’ll go to a different branch.
  • BM
    Barry Meil
    Apr 24, 2015
    3.0
    You need to correct your hours on the site.

Frequently Asked Questions About Citi

What types of financial products and services does Citi offer at this location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are Citi's hours of operation at 10101 River Rd., Potomac, MD?

Citi is open Monday and Friday from 10:00 AM to 6:00 PM, Tuesday through Thursday from 10:00 AM to 5:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and all major holidays.