Capital One Bank

2.4
17 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
10211 River Rd, Potomac, MD
20854, United States

Hours

Reviews

2.4
17 reviews
5 stars
6
4 stars
0
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0
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1 star
11
  • RR
    Roger
    Mar 18, 2024
    1.0
    Capital One is false advertising. Offers an account called Checking account that has no checking. Not sure how they can call it a checking account when it has no checking. They need to call it a debit card account.
  • CE
    Captain National Express
    Nov 11, 2023
    5.0
    One convenient bank in the Shopping Center of Potomic, city, County of Maryland. Nice service for assistance.
  • KS
    Karine shahpoori
    May 6, 2023
    1.0
    A true nightmare. They only have one person at the desk. I waited 25 minutes in line with a broken foot and when it was my turn to Put a deposit the person behind the counter answered a call. Unreal. John at the cashier was so unprofessional that I left and didn’t make the deposit. Horrible experience.
  • DR
    D.K. Robertson
    Oct 22, 2022
    1.0
    I can see why this branch has poor reviews. I go in person to make a withdrawal and the next day, I saw there was an additional cash withdrawal that was made to my account. It can't be fixed over the phone and I had to physically go again to fix their mistake. It it still isn't fixed yet- my money hasn't been returned to me. CHECK YOUR ACCOUNT TO MAKE SURE THEY DIDN'T WITHDRAW ADDITIONAL MONEY!!
  • KS
    K S
    Feb 14, 2019
    1.0
    These people are never available. Worst customer service ever.

Frequently Asked Questions About Capital One Bank

What are the operating hours for Capital One Bank in Potomac, MD?

Capital One Bank in Potomac, MD is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.

Does Capital One Bank offer drive-through services?

Yes, Capital One Bank offers drive-through banking services Monday to Friday from 9:00 AM to 5:00 PM and on Saturdays from 9:00 AM to 12:00 PM.