Truist

3.0
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1525 TOWN CENTER PL, PIKESVILLE, MD
21208, United States

Hours

Reviews

3.0
20 reviews
5 stars
9
4 stars
0
3 stars
1
2 stars
2
1 star
8
  • RG
    Rory Gilmore
    Oct 23, 2025
    1.0
    I was harassed by Rouguiatou
  • SS
    Stephen Sprainis
    Aug 21, 2025
    1.0
    All truist are terrible. I'm literally at home after my card was stolen...been in hold for over 2 hours. I guess they let the thief rack up money so they can claim as insurance or some.BS
  • NA
    n a
    Oct 28, 2020
    1.0
    Spent several hours of my day trying to do a simple wire transfer. Martha Labram /D29965. Is inexperienced to the point that I suggest bbt send her through training all over again. I asked what the fed # was and she replied “I don’t know” I handed her a paper that specifically gives simple steps and she sent the wire incorrectly. Inept is an understatement. Brenda was friendly and knowledgeable, it’s a shame she’s retiring and being replaced by professional useless people.
  • DA
    Divine Allen
    Nov 26, 2019
    2.0
    As a client from another branch, I did not expect the horrendous service I received. Kim called out "next in line". Myself and Family member proceeded to the window, I awaited a greeting that I guess I should not have expected. To make a long story short. The only words that was spoken to me by Kim was "you need to sign the check". No greeting, no salutations , no nothing and it seemed her attitude was off. Take a 15min break sis.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.