Wells Fargo Bank

2.9
33 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
4305 Mountain Rd, Pasadena, MD
21122, United States

Hours

Reviews

2.9
33 reviews
5 stars
13
4 stars
2
3 stars
2
2 stars
2
1 star
14
  • LP
    Lace P
    Jul 25, 2025
    1.0
    They won’t answer the phones even though they have over 15 minutes of their shift left. And my account keeps glitching 🙂 I recommend finding a decent bank, this one just isn’t it.
  • BB
    Burtalmore
    Jul 8, 2025
    1.0
    Slow and inefficient. Out of date technology and poor manager on duty. The lack of updated ATMS leaves users required to fill out out of date paper work and endure elongated nonsense with no apologies or friendlessness behind the man behind the desk helping Danya try to process the small withdraw. Never seen a slower and unprofessional teller and manager combo. The lack of explanation and the poor excuse that was 'unfounded' claim of a 'warning' on my account was news to me and didn't matter in the end of the transaction. Just a stupid excuse at why they took so long to process data. The white male manager in the glasses gave me a smug look and was disrespectful after explaining how I could have just stayed with BOA and used their ATMS with technology that allows you to take $10s from the ATM. In fact, even the WAWA I go does this and they're 99% faster and not filled with a sassy white 'manager' and a poorly trained Danya.
  • KF
    Kim Fox
    Nov 6, 2023
    1.0
    Left work early so I could make it into the bank an hour before closing. Was trying to deposit a very large sum to open a new account. 4 bankers were at desks and as soon as they saw me, 3 got up and walked off. The poor man left at his desk obviously didn’t get the memo. Apparently 4:10pm is too late to open a new account. Apparently it takes 45 minutes to open and heaven forbid all employees don’t get to walk out at 5pm sharp to hit rush hour traffic. I called the manager and Mariah tells me to go ahead and open my account online. Could someone please tell me why you have a brick and mortar when I have to do my job and yours. I already lost wages from leaving work early and now I have to play banker when I get instead of the body sleeves who were there doing it while I was there. I think I’ll just put my money in Bank of America instead. Thanks for nothing Wells Far to Go.

Frequently Asked Questions About Wells Fargo Bank

What services does Wells Fargo Bank in Pasadena offer?

Wells Fargo Bank offers deposit products, personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of Wells Fargo Bank's drive-through?

The drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.