At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
They dropped the ball twice. They took my money after I stop payment and I paid for it and still waiting to get my money back. They’re doing an investigation when it was their fault. This is twice they’ve done this don’t go to them. They are the worst Bank ever.
JH
Joseph Horton
Jul 18, 2025
5.0
This is the absolute best branch that Truist has! The entire staff is competent and works quickly to get you in and out. Ashley and Amanda have been a wonderful help and always go out of their way to help when needed. I highly recommend this branch for your banking needs.
OL
O L
Feb 23, 2023
5.0
This branch is absolutely amazing. From the managers to the tellers. The entire staff is super caring and prompt to solve my issues. Felt like home coming into this branch and would recommend any and everyone to come to this place for all sorts of business.
KK
Kathy
Nov 25, 2020
1.0
I do not like their loan service. They do not send monthly bills home like other banks. Instead they give out the whole year coupon for you and it is your responsibility to remember to pay. Ofcourse, I know that it is our responsible,but I would like to see what goes toward my principle and remaining balance. They never show that when I pay. Only the end of the year they send home the remaining balance. Even tax they do it separately, I prefer it include with the escrow. They ask to resubmit the insurance too even with 1 year. It is rediculous. It is not even a jumbo loan either. It just small amount of mortgage loan and they make it so difficult. I dont recommend for anyone to loan with this bank.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Pasadena?
Truist Pasadena is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
When is the drive-through available at Truist Pasadena?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open a new account online, by visiting a branch during business hours where you can receive a temporary debit card, or by calling 844-4TRUIST (844-487-8487) Monday through Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM.
How do I activate my debit card from Truist?
You can activate your debit card online to make digital purchases and use it for in-person payments linked to your checking account.
What types of banking products and services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans, mortgages, wealth management, small business banking, online and mobile banking, and various financial planning services.
Where is Truist located in Pasadena?
Truist is located at 3030 Mountain Rd, Pasadena, MD 21122, in Anne Arundel County.
Can I find an ATM near Truist Pasadena?
Yes, there are several nearby ATMs including the BB&T ATM and Bitcoin Depot - Bitcoin ATM, which can be convenient for your cash withdrawal and deposit needs.
What dining options are near Truist Pasadena?
Nearby dining options include Johnny's Family Restaurant, Johnny's Restaurant (breakfast and brunch), Rita's Italian Ice and Frozen Custard, Ho Wok Chinese Restaurant, and The Brass Tap beer bar, great for grabbing a meal before or after your banking visit.
Are there beauty and wellness services close to Truist Pasadena?
Yes, nearby you can find Pro Cuts Beauty Salon, Hana Nail & Spa, and Extravagant Nails offering hair, nail, and spa services for your convenience.
What is the best way to schedule an appointment at Truist?
You can schedule an appointment online through Truist's reservation site at https://truistconsumerbank.my.site.com/s/, which allows you to book banking services conveniently.