Truist

3.5
31 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3030 MOUNTAIN RD, PASADENA, MD
21122, United States

Hours

Reviews

3.5
31 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
0
1 star
11
  • BS
    Bryce Schouster
    Dec 20, 2025
    1.0
    Always a pain to deal with
  • MM
    melanie Mcclelland (Mel)
    Dec 16, 2025
    1.0
    They dropped the ball twice. They took my money after I stop payment and I paid for it and still waiting to get my money back. They’re doing an investigation when it was their fault. This is twice they’ve done this don’t go to them. They are the worst Bank ever.
  • JH
    Joseph Horton
    Jul 18, 2025
    5.0
    This is the absolute best branch that Truist has! The entire staff is competent and works quickly to get you in and out. Ashley and Amanda have been a wonderful help and always go out of their way to help when needed. I highly recommend this branch for your banking needs.
  • OL
    O L
    Feb 23, 2023
    5.0
    This branch is absolutely amazing. From the managers to the tellers. The entire staff is super caring and prompt to solve my issues. Felt like home coming into this branch and would recommend any and everyone to come to this place for all sorts of business.
  • KK
    Kathy
    Nov 25, 2020
    1.0
    I do not like their loan service. They do not send monthly bills home like other banks. Instead they give out the whole year coupon for you and it is your responsibility to remember to pay. Ofcourse, I know that it is our responsible,but I would like to see what goes toward my principle and remaining balance. They never show that when I pay. Only the end of the year they send home the remaining balance. Even tax they do it separately, I prefer it include with the escrow. They ask to resubmit the insurance too even with 1 year. It is rediculous. It is not even a jumbo loan either. It just small amount of mortgage loan and they make it so difficult. I dont recommend for anyone to loan with this bank.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.