Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.7
15 reviews
5 stars
6
4 stars0
3 stars
1
2 stars0
1 star
8
- PTPeter TownsonApr 2, 20255.0Very helpful and useful Tellers and banking associates. Five Star rating. Our branch is very Germain. To Olney, Md. Thank you for your support. Peter
- ZEZ. EubanksOct 1, 20241.0I am a new customer to Truist and this branch has the worst customer service. They speak when enter the building but that is about it. They don't follow up with their customers and act as though they are doing you a favor. The loan officers are too comfortable with performing at a low rate of service. Do better!
- RRRyan RakhshanMar 15, 20221.0Understaffed, and the staff that is here is inexperienced. Makes many mistakes. Takes too much time
- JVJyotsna VaidyaMar 10, 20221.0Truist’s customer service is not good. Waiting time is 30 to 40 minutes. Everyone is not free to hold phone.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Olney, MD?
The Truist branch in Olney is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Is the Truist Olney location's drive-through service available?
No, the drive-through service at Truist Olney is closed all days of the week.
What services does Truist offer at the Olney branch?
Services at Truist Olney include deposit transactions, loans, credit cards, mortgage loans, insurance and investment services, treasury services, trust services by appointment, and foreign currency exchange, among others.
How can I open a new account with Truist?
You can open a new account online, by phone during business hours, or by visiting a branch. Note that Truist CDs must be opened at a branch. Opening in-branch grants you a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online before you can use it for digital or in-person purchases.
What types of bank accounts does Truist Olney offer?
Truist offers checking accounts for day-to-day transactions and savings accounts designed for saving money towards goals or emergencies.
Are there convenient ATMs near the Truist Olney branch?
Yes, nearby ATMs include First National Bank ATM, Coinstar, and Truist - ATM, providing convenient options for cash withdrawals and deposits close to the branch.
What nearby food options can I visit before or after my appointment at Truist Olney?
Near Truist Olney, you can visit Dunkin' for coffee and donuts, Starbucks for coffee and meals, or California Tortilla for Mexican fast food. These spots are great for a quick bite or a coffee break.
Are there any nearby shopping centers to Truist Olney where I can shop?
Olney Village Center is a nearby shopping center offering a variety of retail stores, making it convenient to shop before or after visiting Truist Olney.
What languages are supported at the Truist Olney branch?
The Truist Olney branch services customers in both English and Spanish.