Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.9
21 reviews
5 stars
7
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3
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1
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1
1 star
9
- MRMary RatchfordSep 15, 20251.0Hidden fees. Promises made but not upheld. Unprofessional staff. Go to another bank.
- MSmary jo smithAug 18, 20251.0Branch not helpful with general questions
- MEMatt ElamAug 15, 20241.0I am 62 years old, and this is the worst bank I have ever seen. I would go into detail, but I value my time on this earth and it would take way too much of it. RUN!
- BGBryce GolwallaDec 14, 20221.0Not helpful nor knowledgeable
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Mount Airy?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
When is the Truist branch in Mount Airy open for regular banking hours?
The branch operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
How can I open a new account with Truist?
You can open a new account online, visit a branch during business hours, or call 844-4TRUIST. Online applications take a few days for debit card and checks to arrive, while branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
Activate your debit card online to start making digital and in-person purchases using your checking account funds.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts designed to help you save for goals or emergencies.
What services does Truist provide at the Mount Airy location?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing and cash management by appointment, and foreign currency exchange.
Are there nearby places to grab a coffee or meal before or after visiting Truist?
Yes, nearby places include Starbucks for coffee, Quickfire Japanese Hibachi for Japanese cuisine, Chipotle Mexican Grill for Tex-Mex food, Domino's Pizza, and Chong Yet Yin Chinese Restaurant, providing various dining options around Truist.
What nearby options are available for shopping or essentials when visiting Truist?
Mount Airy Shopping Center is close by for shopping needs; you can also visit Rite Aid pharmacy, GNC health market, AT&T Store for mobile accessories, and Walgreens for pharmacy and convenience items.
Which nearby ATMs can customers use besides Truist at Mount Airy?
Additional ATM options nearby include Coinstar, BB&T ATM, and RockItCoin Bitcoin ATM for versatile financial services.
Is Truist in Mount Airy located near other healthcare or wellness services?
Yes, ATI Physical Therapy and Rock Ridge Dentistry are nearby, along with beauty salons like Just Me & You Cosmetics and JWS Salon, offering healthcare and wellness options close to Truist.