Truist

1.5
12 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
963 NATIONAL HWY, LAVALE, MD
21502, United States

Hours

Reviews

1.5
12 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
0
1 star
10
  • SG
    Stone Of Ark Gaming
    Jan 27, 2022
    1.0
    Greedy asswads that rob the dead is all bb and t is im glad i go to act 1st
  • PL
    Patrick Lyons
    Sep 3, 2021
    1.0
    Slowest bank I have ever been to
  • JS
    J. Sommers
    Mar 30, 2021
    1.0
    This Branch needs a corporate review and corporate oversight. If I had any responsibility from a corporate supervisory role I would see to it that Management at this branch received basic training in customer service, communication skills, and basic digital fluency. Specifically, there is an employee here at this Branch named Greg. Greg brings his unique style to customer service. He speaks in a condescending and judgmental tone, loudly dismissing the needs of customers and talking over top of legitimate concerns. When issues still remained unresolved Greg seems to think the pejorative remarks substitute for common professionalism. Greg failed, on multiple occasions, to provide any fundamental explanations for discrepancies between the banks app services, online banking, and what he apparently sees on his desktop computer. The nature of this bank’s customer service borders on predatory. I would wholly deter anyone seeking new accounts in the region from choosing this bank for personal or commercial banking.
  • II
    Incogneato Imagery
    Jun 11, 2018
    1.0
    Every time my wife and I go in there Greg their manager is a complete prick. Treats us like criminals for getting money out of our own account. He should be fired.
  • DW
    David Wise
    May 2, 2017
    1.0
    This bank makes it hard to do banking in general... Even before you walk into the building. Their coin change machine breaks all the time and they nickel and dime you for their junk that breaks. This bank is also very understaffed - if you expect me to wait and then pay other unessicary fees then why go here?? All I see is just another bank that is owned by a greedy corporation that doesn't give a damn about their customers.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.