Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.4
28 reviews
5 stars
9
4 stars
1
3 stars0
2 stars0
1 star
18
- CFCole FuhrmanDec 31, 20251.0HORRIBLE experience with this branch. Their teller made a mistake when I deposited a check, the check cleared the bank it was written on, and Truist is holding funds because of their mistake they don’t know how to fix and “can only email the dept who can fix it” and they get no response. Do not bank with Truist.
- GUGoogle UserDec 27, 20251.0The Truist customer service reps can barely speak English. I spoke to 3 of them who could not answer basic questions about my account.
- 3L3HIR LLCNov 12, 20251.0The service requires substantial improvements.
- COChinwe OkpalaMay 27, 20251.0Tried to purchase money order to make a deposit, I was told they only sell to members 😕
- MSMichael SOct 7, 20241.0No ATM.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
Truist's drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM.
Is Truist open on Sundays?
No, Truist is closed on Sundays.
What services can I access at this Truist location?
Services include deposit transactions, direct retail loans, credit cards, business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
How can I open a new account at Truist?
You can open an account online, by visiting a branch during business hours, or by phone. Online applications require a wait for your debit card and checks, but at a branch, you get a temporary debit card immediately. Phone support is available Monday to Friday from 8 AM to 8 PM, and Saturday 8 AM to 5 PM.
How do I activate my Truist debit card?
Activate your debit card online to start using it for digital and in-person payments.
Which nearby ATMs or bank branches can customers find near this Truist location?
Customers can find a Truist ATM and another Truist bank branch nearby for convenient banking services.
What dining options are available near the Truist branch for customers?
Nearby dining options include London Curry House Laurel (Indian and halal cuisine), La Palapa Too (Mexican and Latin American), Chick-fil-A for fast food, Asian Express (Chinese cuisine), Kloby's Smokehouse (American barbecue), and Starbucks for coffee.
Are there any nearby medical facilities customers can access?
Yes, nearby medical facilities include Centennial Medical Group Physical Therapy - Maple Lawn, FirstCall Medical Center - Maple Lawn urgent care clinic, Global Health Pharmacy, Optimize Therapy and Fitness, Dr. Vikaskumar Patel (internist and dentist), Fulton Family Dental Care, and Family Foot and Ankle Associates of MD podiatry.
What languages are supported at this Truist branch?
This Truist location supports English and Spanish for customer service.
Does Truist offer mobile banking apps for customers?
Yes, Truist offers mobile banking apps available for Android and iOS devices to manage accounts conveniently.