Truist

2.2
49 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
14070 BALTIMORE AVE, LAUREL, MD
20707, United States

Hours

Reviews

2.2
49 reviews
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4
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1 star
28
  • DD
    Dennys
    Aug 26, 2025
    1.0
    Teller need to keep her emotions together..
  • EJ
    e j
    Aug 4, 2025
    1.0
    This branch ATM Always seem to have a problem. Check your receipts
  • SD
    Sha Do
    Jul 20, 2025
    2.0
    This branch needs help. I don't know what's going on in there but there are never enough tellers and anything requiring a banker will take almost all morning if you have to wait (which is most of the time). In giving this 2 stars for the overall branch, but I do want to say that Kimberly is absolutely saving my membership. I was going to close my account but she is so knowledgeable and kind... even willing to go out of her way to correct an account issue while working with another customer just so I wouldn't have to keep waiting. You have got to hire more people and fix this branch... oh and Kim needs a promotion!
  • DD
    Donald Dalphonse
    Jun 8, 2025
    5.0
    I have found the manager and staff to be professional and knowledgeable. Truist closed the branch on Main Street in Laurel, but the closest branch to me has been very good.
  • JW
    J W
    May 31, 2025
    1.0
    Don't go here for help on accounts where someone passed away. They act completely clueless when it comes to that

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.