Wells Fargo Bank

Reviews

• MA

  Michelle Andrews

  Nov 1, 2025
  1.0
  I experienced the worst customer service ever at the Largo location. Three tellers were visible. One appeared to be relieving another (possible break), there was only me in the bank line. As the customer at the teller window finished her business and exited, the three female tellers observed me waiting. They were engaged in conversation and ignored me. After a couple of minutes waiting, I expected to be addressed. Foolish me. The two who appeared to be in conversation (1 relieving the other), the 3rd teller (with a window), got up and walked off, like I wasn’t there, without a word. I’m so disgusted with the attitudes of these supposed professionals! After continuing to wait, and not being helped, I exited the establishment. I will not be going back. This branch has very rude, unprofessional bank personnel.
• BH

  Bianca Harris

  Oct 20, 2025
  2.0
  Dear Wells Fargo Management, I’m writing to share an experience I had today while trying to deposit a check. Instead of assisting me, the teller told me to go to another bank. When I followed those instructions, the other bank sent me back — and your branch was then able to deposit the check with no issue. This situation made me feel uncomfortable and unfairly judged. The other bank treated me as if I was doing something fraudulent, which I was not. As a Black woman, I felt profiled and misunderstood when I was simply trying to make a deposit. I’m sharing this because I believe in fairness and respectful customer service, and I hope this can be used as an opportunity for better training and understanding among staff. I won’t be returning to this location
• DW

  Dej woods

  Dec 16, 2022
  1.0
  Like I’m coming to cash my check if the bank close at 5pm it should be no reason why this bank is closed at 4:19 on a Friday this is crazy !
• TR

  Tiara Routh

  Oct 3, 2022
  1.0
  I just had a horrible experience with one of the bankers, I brought my 90 year old aunt to the bank to get a current bank statement so she could take to the MVA so she could get a replacement ID and the gentleman near the front was so rude and disgusting to her I had to tell him to check his attitude and when I asked for the manager her stated they didn't have one at this location.. Me and my aunt have had accounts here for almost 20 years and this type of behavior and level of unprofessionalism Is unacceptable ... I will be filing a complaint with the corporate office
• GJ

  Gee J

  Jun 15, 2021
  1.0
  They never ever ever answer the phone. Very poor senior management at this location.

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