Truist

2.2
32 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1010 LARGO CENTER DR, LARGO, MD
20774, United States

Hours

Reviews

2.2
32 reviews
5 stars
7
4 stars
2
3 stars
1
2 stars
2
1 star
20
  • BT
    Brad Thurau
    Aug 20, 2025
    1.0
    Who wants to bank at an institution with a 2.2 rating? We were searching for a local bank to open a new account, and at first, I was stunned by the dismal reviews — surely they had to be wrong. When we walked in, the space was open and comfortable, but something felt off. Long lines. Excessive wait times just to speak with someone. Staff who barely acknowledged customers. Then it hit me: this branch is mismanaged. Leadership isn’t doing what it takes to run a branch efficiently. There’s no cross-training, no effort to show appreciation for customers, and absolutely no respect for people’s time. Giving this bank my business would’ve meant signing up for inconvenience, frustration, and unnecessary stress. We walked out and continued our search elsewhere.
  • AT
    Aurelie Huguette Tiokeng
    Jun 9, 2025
    5.0
    Friendly
  • MH
    Ms. JaQuan Howard
    May 30, 2025
    1.0
    Came into this branch for normal services. The line is to the door. There is no one in the drive through. Employee at drive through isn’t assisting. That’s a problem!!
  • MJ
    Ms. J
    Dec 10, 2016
    1.0
    There is a reason I keep he bulk of my money at Navy Federal. I was quickly reminded of that at this SunTrust today. I asked for a cashiers check which I get every month from the SunTrust in Greenbelt for free. But this SunTrust wants to charge me $8. That would be a negative. If there is a fee, it should be a fee across the board. I have never been charged for a cashiers check so why is it different at this branch. It is always an issue when you walk in this branch. From new debit cards never being ordered as requested to poor customer service. Not EVER going back!! And seriously am thinking of closing all accounts!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.