Truist

3.4
11 reviews
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Business Details

6640 CRAIN HWY, LA PLATA, MD
20646, United States
(301) 934-4811
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6640 CRAIN HWY, LA PLATA, MD
20646, United States

Hours

Reviews

3.4
11 reviews
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  • NP
    Natasha Suber Perry
    Jun 23, 2025
    1.0
    For the last three months I have been attempting to get my loved one’s Power of Attorney loaded. My loved one has banked with Truist forever. However, three months later I am being run around from branch to branch. I have reached out to regional managers, communicated with customer advocate, you name it, and still Truist is putting their policy re: co-agents over my loved one’s legal power of attorney. My experience at the La Plata branch was the most upsetting. From the time we entered the bank, and mind you this is after the Accokeek branch sent us to La Plata, the branch manager wanted to act as legal counsel for Truist instead of as the branch manager. It took heated exchanges before she finally agreed to submit the POA for review. Despite the nature of our request, her tone was condescending and she even inferred that my loved one’s POA was not valid because it was not drafted by an estate lawyer for $3500 or so. I own a business that serves hundreds of small business owners and I could never imagine treating one of my clients like this. I am at Brandywine location again today, hoping to get this POA loaded as directed by their main office. I guess Truist just intends for my loved one’s account to go into probate as we have expressed she is in hospice care. No sense of urgency of compassion. If you have senior loved one with an account here, I highly recommend you encourage them to change accounts. Truist will not honor their legal POA if it does not meet their POA policy, particularly co-agents.
  • AB
    Amanda Boothe
    Nov 14, 2022
    5.0
    Very nice and professional
  • RR
    reddyfreddy
    Jul 24, 2020
    1.0
    NOT OPEN. AS OF 7/24/2020
  • JR
    Jon Robertson
    Nov 1, 2018
    5.0
    Fast service, very professional employee's
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.