Truist

2.1
58 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
3400 E WEST HWY, HYATTSVILLE, MD
20782, United States

Hours

Reviews

2.1
58 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
2
1 star
39
  • SM
    Scott Minter
    Jun 29, 2025
    1.0
    DO NOT BANK WITH TRUIST! This is yet another example of a company that is so large that the customer is an insignificant number. I have been lied to over and over and they do not correct their mistakes. I asked for help several times and explained my problem with the online platform and they did nothing, and on top of that faulted me of paying late when I had made many phone calls and emails trying to make payments.
  • LN
    Lawrence “Dennis” Nocente
    Apr 1, 2025
    1.0
    Waited 30 minutes for simple withdrawal. Then was told I had to wait again until they were ready
  • MF
    Muhammad Forotan
    Dec 23, 2024
    1.0
    U have to have two when you need some help from this location 🙄
  • BJ
    Brian Jerry
    Oct 21, 2024
    1.0
    Cash deposits were unavailable at the ATM and as a result my account was assessed a $36 overdraft fee from a negative 77 cent balance. It was after hours so I couldn’t even go inside the branch. I detest these people.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.