Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.1
14 reviews
5 stars
6
4 stars
2
3 stars0
2 stars0
1 star
6
- PMpaul minNov 25, 20241.0Bad customer service. Took me 30mins to cash a check. They don’t even apologize and feel that it’s ok to keep having me wait and offer to deposit instead of cashing the check. It’s ridiculous.
- JAJihad AliJul 27, 20231.0Horrible! Then capital HORRIBLE! customer service is trash! Uneven tried talking to a manager and they don't give a damn about the customer.....RUNNNN I have a 1 satr because it wouldn't give me anything less to post. They don't even deserve a star
- NBNicholas BartolottaSep 17, 20224.0ATM doesn't work - dock a ⭐ for that. At least the employees acknowledged it. Otherwise, I've had good interactions with jessica and Niketa (sorry if I spelled the name wrong). Both have been very helpful with past account openings/closings.
- BMBrian McCrackenApr 6, 20225.0Rebeca was very helpful!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours of Truist in Hanover, MD?
Truist in Hanover, MD is open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Is there drive-through banking available at Truist Hanover?
No, the Truist Hanover branch does not offer drive-through banking; the drive-through window is closed all days of the week.
How can I open a new account with Truist?
You can open a new account online, by visiting the Hanover branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that Certificates of Deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases with your checking account funds.
What types of products and services does Truist Hanover offer?
Truist Hanover offers checking and savings accounts, commercial banking, credit cards, loans including mortgages and business loans, online and mobile banking, wealth management, and various other financial services.
Are there nearby places where I can print documents or ship packages after visiting Truist?
Yes, The UPS Store 2190 is nearby and offers printing, packing, and freight services, which could be convenient for your needs before or after visiting Truist.
What are some dining options close to Truist Hanover for grabbing a meal?
Near Truist, you can enjoy Southern Blues for soul food, Urban Bar-B-Que Company for barbecue, Ledo Pizza or Pizza Hut Express for pizza, and Rita's Italian Ice & Frozen Custard for desserts.
If I want to go to the gym before or after my bank visit, is there a nearby fitness center?
Yes, Planet Fitness is located close to Truist Hanover, making it easy to fit in a workout around your banking appointment.
Are there any nearby financial or insurance services that complement Truist’s offerings?
Nearby, H&R Block offers tax and financial services, and AA Dependable Bail Bonds provides bail bond and insurance services, which could be useful adjuncts to your banking needs.
How can I make an appointment to meet with Truist representatives?
You can schedule an appointment with Truist through their reservation website at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.