Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
22 reviews
5 stars
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1 star
11
- RRRockyDec 3, 20255.0We began banking here over a year ago. Our previous bank of 29+ years closed the majority of their local branches and the remaining branches very rarely answered their phone. I researched several banking institutions and was most impressed with Truist, and in particularly the Salem Ave branch. We've always been treated with respect. I appreciate their customer service and their recommendations of their various programs. Leslie goes above and beyond what I've experienced with a banking institution in quite a few years.
- DDDiane DavisDec 1, 20221.0I usually deal with Truist but not this particular branch. On November 30th after working a long day I received a call from a woman named "Carolyn ". Said that she was from Truist and wanted to ask me a few questions. I was concerned so I let her speak. She started by asking how my holiday was, how my family was, etc. By this point my red alert went off and after answering several of her Invasive and nosey questions I hung up the phone. I'm not sure what her point was but I am making a complaint about this woman and her business tactics. Don't deal with this branch.
- JRjuliet romeroApr 21, 20181.0Awful. The slowest drive through service I have ever experienced. Every time I go there it is the same, doesn’t matter if you are the only car there, you are sill waiting forever. There are a few polite tellers but most are rude and unwelcoming. I have to go due to my work location unfortunately. If I had a choice I would never go back again
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on weekends.
Can I open a new account online at Truist?
Yes, you can open a new account online and wait a few days to receive your debit card and checks by mail, or visit a branch to get a temporary debit card immediately.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money toward goals or emergencies.
How do I activate my Truist debit card?
You can activate your debit card online to start making purchases and payments using your checking account funds.
Where is Truist located?
Truist is located at 1326 Salem Avenue, Hagerstown, MD 21740, United States.
What financial products and services does Truist provide?
Truist provides checking and savings accounts, credit cards, loans, mortgages, wealth management, business banking, online and mobile banking, and many other financial services.
Is there an ATM nearby Truist on Salem Avenue?
Yes, there is a Truist ATM located nearby, convenient for quick cash withdrawals and deposits.
Can I find dining options near Truist in Hagerstown?
Yes, nearby dining options include Hartle's Subs, an easy spot for a quick meal, and Foster's On The Point for American cuisine and drinks, perfect for before or after your banking visit.
Are there any schools near Truist on Salem Avenue?
Yes, Salem Avenue Elementary School and Western Heights Middle School are close by, making Truist convenient for parents and staff in the area.
How can nearby businesses help me when visiting Truist?
Nearby services like Salem Avenue Auto Exchange and Scott's Speed Shop provide automotive care, while places like A Kneaded Massage and Sassy Studios offer relaxation and beauty services, making it convenient to combine errands with your visit to Truist.