Truist

3.5
24 reviews
Get DirectionsCallWebsite

Business Details

13232 FOUNTAIN HEAD PLZ, HAGERSTOWN, MD
21742, United States
(301) 791-9402
http://www.truist.com/locations
GoogleFacebookInstagramTwitter

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
13232 FOUNTAIN HEAD PLZ, HAGERSTOWN, MD
21742, United States

Hours

Reviews

3.5
24 reviews
5 stars
12
4 stars
4
3 stars
0
2 stars
1
1 star
7
  • MP
    Mandi Packett
    Oct 14, 2025
    1.0
    I had a scammer get into my account and I never gave anyone access to my account I had a gotten an email saying that a transfer of $1,000 had been done using zelle I have never used zelle the person who the money was sent to was named Samuel I don't know a Samuel I was 100% honest with the fraud department and I don't understand why a bank gets rid of you because of something that isn't you're fault
  • CB
    Curt Behunin
    Oct 8, 2025
    1.0
    I’ve hated Truist bank from the moment I received my inheritance. Now I’m stuck with a money pit and have to get loan to fix it enough to sell. Truist claims that there’s a lapse in insurance and so they purchase some for us… only there’s no lapse in insurance and I’ve submitted documentation proving this. Do not use this bank. Once the house is sold, I’m cutting ties.
  • LL
    Landscapers Landscaping LLC
    Jun 7, 2023
    5.0
    Michael Struntz is an asset for this branch! He set my business account up and did something no other banker has ever done. He actually asked me questions out of genuine curiosity about my business and what I do, and provided me with solutions for several of my issues. 10/10!
  • JG
    jpaulhoody @gmail.com
    Oct 29, 2022
    4.0
    They do seem short-staffed, it took forever to do a cashier's check, and the computers seem to be wonky. But, I watched them calmly handle an abusive customer about as well as possible.
  • EB
    Ed Bass
    Apr 7, 2021
    1.0
    Very hard to reach anyone.
Read more reviews on Google

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.