Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
28 reviews
5 stars
7
4 stars
2
3 stars0
2 stars
1
1 star
18
- BBBryan BeelerNov 15, 20251.0Slow and most the time you have to try to explain 5 or 6 times what you need since the tellers look at you as if they dont know what to do
- MHMelissa HoffSep 27, 20255.0I went in to try to get temporary checks for paying vendors for my wedding which was 2 days away. The lady at the desk kindly informed me that wasn't a service that Truist provided anymore. She was very apologetic and called branch service to see if they could expedite some checks in time. Unfortunately it wouldn't arrive within the next day when I needed them to but I was impressed that she tried to make it happen. I could tell she really wanted to help me and she was just genuinely funny and kind to the customers before me. She congratulated me on my wedding and I went ahead and ordered checks with regular shipping so I wouldn't have to worry about a similar situation happening in the future.
- NLNikita LyAug 15, 20251.0The teller showed discrimination,
- TWTonya WarnerAug 11, 20251.0Charge non customer a fee to cash a check written from a customer of theirs .
- HMHector MaderaAug 6, 20251.0The person behind the counter is extremely rude and disrespectful dark skinned lady so not much to expect there but would have expected the establishment to be held to a higher standard but my guess is they can care less
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Hagerstown, MD?
The branch is open Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and is closed on Sundays.
During what hours is the drive-through service available at Truist?
Drive-through hours are Monday through Thursday from 9 AM to 5 PM, Friday from 9 AM to 6 PM, Saturday from 9 AM to 12 PM, and closed on Sundays.
How can I open a new checking or savings account at Truist?
You can open a new account online, by visiting a branch in person, or by phone. Note that CDs must be opened at a branch. Online applications require waiting for mailing of debit cards, but branch visits provide a temporary debit card immediately.
How do I activate my debit card issued by Truist?
You can activate your debit card online to start using it for digital and in-person payments using your checking account.
What types of banking products and services does Truist offer?
Truist offers checking, commercial banking, credit cards, loans, mortgages, personal savings, small business banking, wealth management, and online & mobile banking services.
Does Truist provide business loans and mortgage services?
Yes, Truist provides business loans, mortgage loans, home equity lines of credit, and personal loans among their financial products.
Where is Truist located in Hagerstown, Maryland?
Truist is located at 17601 Virginia Ave, Hagerstown, MD 21740, in Washington County.
Are there any grocery stores near Truist in Hagerstown?
Yes, nearby grocery stores include Darrell Enterprises, Apna Grocery, Asian Market, and Jasmin Grocery, which customers can visit before or after their banking needs.
What restaurants are close to the Truist branch for dining options?
Nearby dining options include Chopstix (Chinese/Asian cuisine), Las 3 Hermanas Food Truck (American), and Domino's Pizza, convenient for grabbing a meal around your bank visit.
Are there any convenient ATMs associated with Truist near the branch?
Yes, there is a BB&T ATM and a Truist ATM nearby, providing convenient cash access outside of banking hours.