Business Details
About
Bank
First National Bank (FNB) Germantown provides a full range of consumer banking, commercial banking and wealth management services, plus industry-leading online and mobile banking solutions. Apply for an account online or visit our Germantown location today.
Location
Hours
Reviews
2.5
8 reviews
5 stars
3
4 stars0
3 stars0
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1 star
5
- DDDanSep 22, 20255.0If you are having trouble at other FNB locations give this one a try, Angie the assistant manager and her team seemed to have turned this one around.
- SVShahan VohraJul 17, 20235.0Big Shout out to Anjani Pachai- Jaigobin (Angie), She is great banker, Great customer oriented approach, If google have option of 10000 star rating she deserves it, She is helping me in HELOC and lots of other financial wellness she have made me aware. Effective and immediate in response and very great in explaining financial terms, in easy and understandable to person with zero finches background.
- RFRose fDec 15, 20211.0I had an OBA loan which ended up with this bank. The customer service is horrible. I have had the worse experience. The online service is limited to just the current loan balance. it doesn't show the statements, it doesn't show the payoff balance, it doesn't let you make payments or see any payment history. This is a ridiculous website. It also doesn't have electronic payments. The only options are to send a check on the mail, which could take weeks to arrive, or to go in person to a branch. I also have other issues proving that i have home owner insurance. When you call to try to resolve any issue they give you the run around and the wait for a live person can be up to 45 minutes. To avoid having my blood pressure go up when dealing with customer reps, I had to pay off my loan and close my account. I will not do business with this bank.
- NWNathaniel WongJan 20, 20215.0I dealt with this bank and branch a few times. A gentleman named Pablo was very helpful and fixed an issue I had quickly and followed back to call me to confirm everything was okay. I appreciate his help.
- LCLindsey ColferaiDec 30, 20201.0terrible customer service. tried closing my grandmother’s estate and with the lack of internal communication, the request was not received, which caused 7 overdraft charges. insane. Less than 24 hours after my grandmother died, I had to come back in and pay $37. so happy we moved to PNC.
Frequently Asked Questions About First National Bank
What services does First National Bank in Germantown offer?
First National Bank provides commercial banking, consumer banking, wealth management services, and industry-leading online and mobile banking solutions.
What are the regular business hours for First National Bank at 19790 Crystal Rock Dr.?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does First National Bank offer drive-through banking services and when are they available?
Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays and certain holidays.
Is the Germantown First National Bank open on major holidays?
The bank is closed on specified holidays including November 11, 2025, November 27, 2025, December 25, 2025, January 1, 2026, and January 19, 2026.
Where is First National Bank Germantown branch located?
The bank is located at 19790 Crystal Rock Dr., Germantown, MD 20874, USA.
What is the contact phone number for the Germantown FNB branch?
You can reach First National Bank Germantown at +1 301-528-9900.
Can I find other financial services near First National Bank in Germantown?
Yes, nearby financial services include SkyPoint Federal Credit Union and Western Union, convenient for additional banking or money transfer needs.
Are there convenient places to eat near First National Bank Germantown?
Yes, you can find Pizza Hut close to the bank, which is ideal for grabbing a meal before or after your banking visit.
What other essential services are located near First National Bank Germantown?
Nearby essential services include Locks & Locksmiths 24/7 for security needs, and 7-Eleven and Circle K convenience stores for quick shopping and fueling.
Does the Germantown area near First National Bank have health and medical facilities?
Yes, several health providers are nearby, including Doctors First Urgent Care, Montgomery Family Chiropractic, Smile Dental Care, and Germantown OBGYN Doctor for diverse medical needs.