I called this morning to confirm their hours on NYE and was told that this branch specifically would be open for regular business hours. I didn't believe it so I called again and asked someone else and they confirmed regular business hours.
I'm here at 3pm and the door is locked and the lady inside keeps looking look at the hours on the door. That wasn't useful at all. Next time, if you're closing early, tell the people who call in that you're closing early. Obviously they wanted people to come later so that they'd have less work to do before their early departure
EO
Edith Orellana
Dec 10, 2025
1.0
El
Personal lo peor en este banco quise notarisar una carta ahora resulta que una persona que habla español me atendió y no quiso hserlo fui a otro banco y en efecto me dijo la que me atendió que si se puede no importa si es un documento en español si la que atiende habla español puede hserlo así que cero recomendaciones más este banco es de lo peor
DM
Dudical McNikejordanairreeboks
Nov 4, 2025
5.0
Went in to swap out some damaged money. The teller was more than friendly and kind enough to help me switch it out despite not even having an account with them. I'll be making one in the near future.
MS
Maria Santana
Sep 9, 2025
5.0
Pésima la q está ahí bien descriminativa la señora Abla español y nome kiso abrir una cuenta solo XK no ablo yo inglés
MW
Michelle Wong
Jul 29, 2025
5.0
Rebecca helped me out today and she was extremely nice and sweet! She greeted me and as it was my first time setting up my account, Rebecca walked me through the entire process which I really appreciated! She also fully answered any questions I had and I was very grateful! I would definitely come back here! Thanks so much to Rebecca for helping me out today!
What are the regular operating hours for Capital One Bank in Germantown?
Capital One Bank in Germantown is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
When is the drive-through service available at this Capital One Bank location?
The drive-through service operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What banking services does this Capital One Bank branch provide?
This branch offers services including branch drive-up, coin machine, night drop, ATM, and walk-up ATM.
Where is Capital One Bank located in Germantown, MD?
Capital One Bank is located at 19801 Century Blvd, Germantown, MD 20874, USA.
How can I contact Capital One Bank in Germantown?
You can call the main phone number at +1 301-916-8550 or send a fax to +1 301-916-8553.
Does Capital One Bank have a social media presence where I can find updates?
Yes, you can visit their Facebook page at https://www.facebook.com/148189568563852 or facebook.com/CapitalOneBankGermantownMD3 for updates.
Can you recommend nearby restaurants to visit after banking at Capital One in Germantown?
Nearby restaurants include Ruby Tuesday, Mission BBQ for American barbecue, mezeh for Mediterranean cuisine, Baja Fresh for fast food, Panera Bread for coffee and bakery items, Burger King for fast food burgers, Tropical Smoothie Cafe for smoothies and cafe fare, and &pizza - Germantown for pizza.
Are there other financial services or ATMs near Capital One Bank Germantown?
Yes, nearby financial service locations include the Capital One ATM, M&T Bank, Coinme for currency exchange, and Wells Fargo Advisors offering financial services and ATMs.
What nearby amenities are available for someone visiting Capital One Bank in Germantown?
Visitors can find a variety of amenities nearby such as shopping at Shops at Town Center and Century Station, eye care at MyEyeDr., hair services at Hair Cuttery, urgent care at PM Pediatrics, and public services at Montgomery County Government Germantown and Upcounty Regional Services Center.