Capital One Bank

2.6
46 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
19801 Century Blvd, Germantown, MD
20874, United States

Hours

Reviews

2.6
46 reviews
5 stars
13
4 stars
4
3 stars
5
2 stars
1
1 star
23
  • DK
    Don Kim
    Dec 31, 2025
    1.0
    I called this morning to confirm their hours on NYE and was told that this branch specifically would be open for regular business hours. I didn't believe it so I called again and asked someone else and they confirmed regular business hours. I'm here at 3pm and the door is locked and the lady inside keeps looking look at the hours on the door. That wasn't useful at all. Next time, if you're closing early, tell the people who call in that you're closing early. Obviously they wanted people to come later so that they'd have less work to do before their early departure
  • EO
    Edith Orellana
    Dec 10, 2025
    1.0
    El Personal lo peor en este banco quise notarisar una carta ahora resulta que una persona que habla español me atendió y no quiso hserlo fui a otro banco y en efecto me dijo la que me atendió que si se puede no importa si es un documento en español si la que atiende habla español puede hserlo así que cero recomendaciones más este banco es de lo peor
  • DM
    Dudical McNikejordanairreeboks
    Nov 4, 2025
    5.0
    Went in to swap out some damaged money. The teller was more than friendly and kind enough to help me switch it out despite not even having an account with them. I'll be making one in the near future.
  • MS
    Maria Santana
    Sep 9, 2025
    5.0
    Pésima la q está ahí bien descriminativa la señora Abla español y nome kiso abrir una cuenta solo XK no ablo yo inglés
  • MW
    Michelle Wong
    Jul 29, 2025
    5.0
    Rebecca helped me out today and she was extremely nice and sweet! She greeted me and as it was my first time setting up my account, Rebecca walked me through the entire process which I really appreciated! She also fully answered any questions I had and I was very grateful! I would definitely come back here! Thanks so much to Rebecca for helping me out today!

Frequently Asked Questions About Capital One Bank

What are the regular operating hours for Capital One Bank in Germantown?

Capital One Bank in Germantown is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

When is the drive-through service available at this Capital One Bank location?

The drive-through service operates Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.