Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.1
25 reviews
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- PTPerry Thomas6 days ago1.0This is the slowest bank ever
- MBMike BradshawOct 25, 20251.0If I could give zero stars, I’d still owe them interest. You think you hate banks? Think you know how bad, cold, and indifferent they can be? Maybe you’ve met rude tellers before or endured a little incompetence? Oh no, my friend. You haven’t truly lived until you’ve visited the Truist branch at Waugh Chapel. Here, you’ll experience customer service so breathtakingly indifferent it should be studied in business schools. Marvel as employees avoid eye contact with Olympic precision. Enjoy the unique thrill of being told conflicting information by three different people—all with absolute confidence and zero accountability. Need something simple, like cashing a check or getting a document notarized? Perfect! They’ll make sure it takes at least two trips, a mysterious “system outage,” and the emotional resilience of a Navy SEAL. And the attitude? Chef’s kiss. You’ll leave not only without your problem solved, but somehow feeling like you owe them an apology for daring to exist. Truist Waugh Chapel: because sometimes you just want to feel seen—by security cameras only.
- AAAndreaSep 26, 20251.0This branch is absolutely terrible. I will continue to use my main location on Mountain Road in Pasadena Maryland. I went here today to deposit money from my elderly parents into their account again deposit money, not take money out. I was told by the lady at the front counter, I was unable to since I was not listed on their account. However, I have been depositing money for my parents for years at the mountain Road location. On top of that I stood in line for 20 minutes only to be told that, and for the woman behind the counter to have an attitude. We are all now switching banks because of this. You should do better Truist bank in Gambrills!!
- TFTiffany FarleyJun 20, 20174.0Very friendly staff
- ZGZiya GunJan 5, 20151.0Stopped by at 9AM on Jan. 5th 2015 to withdraw cash from ATM. The machine went through the motion of reading my card, accepting my PIN, counting the cash, BUT DID NOT DISPENSE CASH. I went inside the branch to inform the staff of the malfunction and to get my money. I ended up withdrawing the same amount for a second time (per BB&T books, only once real cash in my hands) When the second customer walked in behind me with the identical problem, I told them they ought to use common sense and put up a sign at ATM to inform the customers of the malfunction. I was told "Not to cope an attitude" Customers - are are warned - do you use this branch
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the opening hours for Truist in Gambrills?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Does Truist offer drive-through banking services?
Yes, Truist in Gambrills offers drive-through service during the same hours as regular banking: Monday-Thursday 9:00 AM to 5:00 PM, Friday until 6:00 PM, and Saturday until noon.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487) during business hours, or visit a branch to open an account in person and get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your Truist debit card online to begin making digital purchases and in-person payments.
What types of banking products does Truist offer?
Truist offers checking accounts, business checking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
Where is Truist located in Gambrills, MD?
Truist is located at 2405 Brandermill Blvd, Gambrills, MD 21054, in the Anne Arundel area.
Are there any popular restaurants near Truist Gambrills branch?
Yes, Bob Evans and Eggspectation - Gambrills are nearby popular breakfast and brunch restaurants where you could grab a meal before or after visiting the bank.
What healthcare facilities are near Truist in Gambrills?
Several healthcare providers are nearby, including Luminis Health Ob-Gyn, Crofton Internal Medicine, and Skin Oasis Dermatology, offering convenient access to medical services.
Is there medical lab testing available near Truist in Gambrills?
Yes, Labcorp and Quest Diagnostics are nearby facilities where you can get laboratory testing done.
How might nearby places of interest help during my visit to Truist?
Nearby eateries like Bob Evans offer dining options before or after your bank visit, and nearby healthcare providers and labs can be combined with your banking visit for efficient errands.