Wells Fargo Bank

3.1
19 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
12161 Darnestown Rd, Gaithersburg, MD
20878, United States

Hours

Reviews

3.1
19 reviews
5 stars
6
4 stars
5
3 stars
0
2 stars
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1 star
7
  • DK
    Dorsa Keynejad
    Dec 8, 2025
    5.0
    Customer service with Lisa is amazing thank you
  • AD
    Anne Denning
    Sep 29, 2025
    5.0
    New in town relocated account to this bank. Delightful, knowledgeable staff. So friendly, accommodating and unbelievably helpful,
  • AF
    Ashley Finger
    Jul 29, 2025
    1.0
    My company has a business account with Wells Fargo, and I'm to the point of closing it because of this location. I use this location because it's closest to my home, and the only one with a drive thru. PROBLEM is, when I'm not able to make the deposit myself, I send in someone else to make the deposit and EVERY TIME the tellers have made issues with the deposit and turned her away, for the 5TH TIME now. Last week when this problem happened AGAIN, I asked what the issue was this time? And it's the same excuses over and over again. "We can't find the account number, or the name doesn't match the account etc." I looked at the deposit slip rechecked my work, and saw there were NO ERRORS, all of the information was correct. I immediately took the deposit and drove over myself to see why there seems to always be an issue????? The teller took my deposit, and came back with a receipt. I asked, "there were no issues? what happened when I tried to have this deposited earlier today???" She responded with, "oh we must of typed the account number in wrong." Seriously???? Before turning away ANY customers, you should ALWAYS double check your work, or have a supervisor look over it. I KNOW because I'm a former Bank Teller for Bank of America, and we always tried to help our customers before turning them away. I'm sending in another deposit today, and decided to call this location to speak with a manager or anyone else, to discus this issue that can easily be fixed....... but just to add to the list of issues..... NO ONE ANSWERS THE PHONE. Now I don't even want to waste time sending someone in to do a business account deposit because no one seems to be attentive to customers at this location. It's a simple basic transaction that's creating unnecessary issues, extremely frustrating and now looking into closing the account.
  • AD
    Angelic Delvalle
    Jul 1, 2024
    1.0
    I’m not even a customer here but it’s very disappointing that I walk into the bank to cash a personal check given to me from my landlord for services paid out of pocket, not only flagged the transaction, but then say that it has to be verified in order for them to cash it… I’ve never cashed a personal check before, but it did not feel like a standard procedure. Things felt uncomfortable From the awkward silence up until the point where she said she needed to verify the check. Glad I’m not a customer and this experience just confirmed why I never will be

Frequently Asked Questions About Wells Fargo Bank

What are the operating hours of Wells Fargo Bank on weekdays?

Wells Fargo Bank is open Monday through Friday from 9:00 AM to 5:00 PM.

Is Wells Fargo Bank open on weekends?

No, Wells Fargo Bank is closed on Saturdays and Sundays.