Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
6 reviews
5 stars
2
4 stars
1
3 stars0
2 stars0
1 star
3
- RSRami SSep 17, 20251.0Ike spelled account holder name incorrectly. Asked him to fix, he made new errors. Third time, he got the address wrong. Wasn’t until the fourth attempt he got it right. He typed with two fingers, poking at the keyboard… Something that shouldn’t have taken more than 15 - 20 min lasted 1.5 hr because of an inept employee who is a “senior” associate… zero efficiency. Take your banking needs elsewhere.
- NHNicole HertvikOct 11, 20231.0This bank has declined substantially since merging into Truist. They have made several mistakes with my small business accounts including freezing my funds because the signature page of a document I signed didn't go through their fax to corporate. Freezing the funds would have been fine only they didn't tell me they did it so I sent out checks to numerous people and they all bounced making me look like an idiot and causing me to rack up hundreds of dollars in returned check fees that they then didn't want to pay (but finally did). I really do not trust this bank and the staff at the local branch does nothing to improve my confidence.
- MMMichael MeJan 4, 20175.0BB&T at Kentlands is great, with friendly and knowledgeable staff. I saw many negative reviews about BB&T, so decided to look up reviews for 7 other area banks and read even worst reviews for those banks. I've been banking for over 20 years, both business (hundreds of checks per month) and personal, including mortgages, and have never had a problem with any bank, save those of my own error. Take all reviews with a grain of salt. There are a couple big banks out there that I would not personally deal with, but BB&T is certainly not one of them.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist at 265 Kentlands Blvd?
Truist is open Monday to Thursday from 9:00 AM to 5:00 PM and on Friday from 9:00 AM to 6:00 PM. The branch is closed on Saturdays and Sundays.
Does Truist offer drive-through banking services at this location?
No, the drive-through service is closed every day of the week at this Truist location.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487), or by visiting a branch during business hours. CDs can only be opened in a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital purchases and in-person payments linked to your checking account.
What types of banking products does Truist offer at this location?
Truist offers products including checking, commercial accounts, credit cards, loans, mortgages, personal savings, small business banking, and wealth management.
What services are available at Truist in Gaithersburg?
Services include deposit transactions, business and direct retail loans, credit cards, mortgage loans, investment, trust, treasury services, cash management, insurance services, and foreign currency exchange.
Are there any nearby places where I can grab a quick salad before or after visiting Truist?
Yes, Nalley Fresh, a salad bar, is nearby where you can enjoy fresh salads conveniently located close to Truist.
If I need plumbing services near Truist, where can I go?
Gaithersburg Plumbing Pros is a nearby plumbing service you can visit if you need plumbing assistance close to Truist.
Are there hair salons close to Truist for customers wanting a styling appointment?
Yes, several hair salons such as Profiles Hair Studio by Ralph Billeter, Ralph Billeter Hair Designs, The Nails Bar, Rania'Salon, Hair Cuttery, Kentlands Salon The Nail Bar, and Shyphenk are located nearby Truist.
Can I schedule an appointment to visit Truist in Gaithersburg?
Yes, you can schedule an appointment online via Truist's reservation system to visit the branch at your convenience.