Truist

2.6
28 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
467 N FREDERICK AVE, GAITHERSBURG, MD
20877, United States

Hours

Reviews

2.6
28 reviews
5 stars
10
4 stars
1
3 stars
1
2 stars
1
1 star
15
  • KR
    Keith Ryea
    Oct 4, 2025
    1.0
    Terrible banking institution that refuses to count coins
  • PS
    PRABIN SHRESTHA
    Jul 30, 2025
    1.0
    Sorry to say, but looks like the staff do not want to work in this branch. I came for cash deposit, and unlike other branches, they would not accept teller transactions, instead I was told to deposit in the ATM machine which I am not used to. I thanked the rep and walked away. Other branches meet and greet customers and are always helpful.
  • VM
    valeria Maravilla
    Jun 12, 2025
    5.0
    Fui por primera vez a este banco me atendió la señorita diana fue la mejor experiencia q e tenido me ayudó en todo y súper amable
  • SF
    Saez Family
    Jul 14, 2016
    1.0
    Horrible service! Very upset with the service in this branch, Everytime I go to pay for my car loan their is a very very long wait line and ONLY ONE TELLER. They need more than one teller!!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.