Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
9 reviews
5 stars
4
4 stars0
3 stars0
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1 star
5
- KRKeith RyeaMar 6, 20251.0Terribly slow horrible experience I have withdrawn cash from various locations throughout the years this is the only time they made me stand there for 15 minutes while they updated my ID in their system all because their ATM now was not working for withdrawals.
- JMJoe McKibbenDec 27, 20211.0Cecilia is the worst, should not be representing a branch manager with that attitude and poor customer service.
- CPChristie ParkJun 15, 20215.0Marsha and Singh were amazing! They solved the issues right away and they were very patient with my family. Their customer service is A+++. Thank you for your help!
- DDDelighted DayDec 23, 20205.0My husband and I are theirs customers for years, I personally had experience with a scammer as an auction website and they solved problem immediately. Also when we had multiple overdrafts because getting pay late, they helped get rid off multiple overdrafts to be only one. Today we just found out that Suntrust was the one that’s giving out the backpacks for everyone in flower hill elementary last Monday to help family during distance learning due to the covid-19 pandemic, so children can travel from daycare and home or just to keep theirs school supplies in one place.
- MMMistura MaciverDec 15, 20181.0Terrible customer service, if you don't have an account they try to force!!! you to get one and the manager is very rude! If you can go to another location please! Do!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Gaithersburg?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What are the regular banking hours for Truist at 18200 Flower Hill Way?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM; it is closed on Sundays.
What services does Truist offer at this location?
Truist offers deposit transactions, direct retail loans, credit cards, business loans, night depository service, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, international and retail wire transfers, leasing services by appointment, cash management by appointment, and foreign currency exchange.
What types of accounts can I open at Truist, and how can I open them?
You can open checking and savings accounts online, by phone, or at a branch. Certificates of Deposit (CDs) must be opened in-branch. Online applications require waiting for your debit card and checks by mail, but visiting a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital purchases and in-person payments using the funds in your checking account.
Does Truist offer digital banking apps?
Yes, Truist provides mobile apps available for download on both Android and iOS platforms to manage your accounts conveniently.
Are there nearby places where I can get food before or after visiting Truist?
Yes, nearby dining options include Hunan Best (Chinese), Ikura Asian Sushi (Japanese), Domino's Pizza, Mi Peru (Peruvian), Wingstop (chicken and fast food), Kabob N Karahi (Halal), Subway (sandwich shop), and the Flower Hill Shopping Center which features American restaurants.
Where can I find nearby ATMs when visiting Truist in Gaithersburg?
There is a Truist ATM located near this branch. Additionally, Coinme provides ATM services and currency exchange nearby for your convenience.
What nearby services can I access around Truist at 18200 Flower Hill Way?
Nearby services include dental care at Dental Suite and The Dental Suite, auto parts at Advance Auto Parts, hair and nail salons like Clippers Salon & Day Spa and Mimi Nails, and postal services at Priority Xpress and UPS Access Point locations.
Does Truist offer support in languages other than English?
Yes, Truist at this location provides services in both English and Spanish to accommodate different language preferences.