Truist

3.6
34 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
16000 SHADY GROVE RD, GAITHERSBURG, MD
20877, United States

Hours

Reviews

3.6
34 reviews
5 stars
20
4 stars
2
3 stars
1
2 stars
0
1 star
11
  • SB
    Sivan Berube
    Oct 15, 2025
    5.0
    I had an outstanding experience opening up an Account with Luis Martinez! He was kind patient and professional! I look forward to working with him again!
  • TP
    Timea Patterson
    Apr 24, 2025
    1.0
    Truist bank Is the worst bank I ever banked with stay away if u can please all branches the whole organization sucks !
  • MH
    M Hargun
    Apr 11, 2025
    5.0
    Meena is the best
  • DA
    D A
    Mar 14, 2023
    1.0
    Very bad customer service, the manager was rude and unfriendly, the cashier a complete waist of time. This bank are a disaster. Always is a problem with them. Do not use this bank at all.
  • TT
    Talk Truth
    Jan 20, 2022
    1.0
    BE CAREFUL I noticed my REAL REVIEW about this branch and the other REVIEWS that were writing about this AWFUL branch has been taken out!! The male and female tellers that look ASIAN are DISRESPECTFUL and BAD CUSTOMER SERVICE with NO SKILLS. I will NEVER go there AGAIN!!! Better branches elsewhere and BETTER banks.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.