Truist

2.7
20 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
800 MUDDY BRANCH RD, GAITHERSBURG, MD
20878, United States

Hours

Reviews

2.6
20 reviews
5 stars
7
4 stars
0
3 stars
2
2 stars
1
1 star
10
  • AG
    Alokesh Ghosal
    Jun 24, 2025
    1.0
    The manager is careless about customer's needs. Instead he was gossiping with other staff while keep waiting others. Lot of people are unhappy about him. He need to be either retrained or relocated
  • MJ
    Mehrod Khalil Javan
    Jan 9, 2024
    5.0
    This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.
  • EF
    Easier Fitness
    Apr 11, 2022
    1.0
    ONE STAR IS A BIG COMPLIMENT FOR THIS BRANCH!!! CUSTOMER SERVICE THERE IS SO BAD!!!
  • WC
    Woodrow Corley
    Apr 8, 2022
    1.0
    I don't think this office is open anymore.
  • TS
    Two Left Feet Dance Studio
    Apr 27, 2020
    5.0
    Highly recommend to someone looking for a good bank relationship. Fabulous staff, if you are a weekly or monthly costumer they know you by name. They call periodically to let you know of new products and how you can better invest your money. I used to use the drive through but don't like the cameras but going inside is so much better. The entire staff is there to help (unlike another banking institution I also use, where they only want you to use their bank card and have no human contact.)

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.