Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.8
13 reviews
5 stars
9
4 stars0
3 stars0
2 stars0
1 star
4
- CMC MAug 14, 20195.0Cristina Pastor goes to bat for her business clients and make things happen. Great branch with excellent leadership.
- RKRachel KnightMar 3, 20181.0Was having some difficulties with online banking. According to their website every branch is willing and ready to handle customer service calls. I gave them a ring inquiring about what I needed to do to resolve my issue. The women insisted that she couldn’t help me unless I came into the branch. When I asked for the hours she told me that they only have one teller worker and they could not assist me and that I should try to the technical support number. I asked for the number and she said “oh I don’t have it, you can go look online. “ I was calling because I could not easily identify that information. So far I have had the worst banking experience with BB&T. Not only with this branch but their customer service in whole. It is darn near impossible to get in touch with someone that can actually help you. Very frustrating.
- DRDanny ReyesSep 6, 20175.0Good
- MFMark FarmerApr 4, 20175.0Friendly staff
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Frederick, MD?
The drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What days and times is the Truist branch at 3500 Sugarloaf Parkway open?
This Truist branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
How can I open a checking or savings account at Truist?
You can open an account online and receive debit cards and checks by mail, visit a branch during business hours to open an account and get a temporary debit card, or call Truist at 844-4TRUIST (844-487-8487) to open an account by phone.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments from your checking account.
What types of products and services does Truist offer?
Truist offers checking, commercial, credit cards, loans, mortgage, online and mobile banking, personal savings, small business banking, and wealth management services.
Are there other banking or financial services near Truist at 3500 Sugarloaf Pkwy?
Yes, nearby you can find BB&T Mortgage and BB&T ATM for mortgage lending and ATM services, as well as Capital One Bank for additional banking services.
What wellness and fitness options are available near Truist Frederick?
Nearby options include My Sage Physical Therapy & Wellness for health services, The TONED Studio for Pilates and fitness, and Urbana Marriage and Family Therapy Center for counseling.
Where can I find beauty and grooming services close to Truist?
Close to Truist, you can visit Passion Nail Spa, Mane Lounge Artist & Company, Hairmosa Beauty & Lash, Noelle Bladed Microblading Studio and Academy, Quintessential Nails, Milano Salon and Spa, Jordan K Winn & Co, and Nates Barber Shop for a variety of beauty and grooming needs.
How can I make an appointment to visit the Truist branch?
You can schedule an appointment by visiting Truist's reservation site at https://truistconsumerbank.my.site.com/s/?cid=local-seo-appointment.
What is Truist's commitment to the community?
Truist aims to inspire and build better lives and communities through real care, meeting client needs, empowering teammates, and uplifting communities.