Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
18 reviews
5 stars
6
4 stars0
3 stars0
2 stars0
1 star
12
- MAMichele AmbagnaSep 15, 20251.0This branch and should I say the entire institution is not trustworthy! I did a cash deposit last week but the money never appeared on my statement ( on my phone) till the next day after I went to the Hagerstown branch nobody helped me, I called the number they gave me, nothing was resolved but I don’t know what they did all of the sudden in their computer they said it showed deposits meanwhile until today I don’t see my $500, and they tried to make me look like a fool!Is ok I give it to God only Him should judge this matter! On the top the staff there is not nice at all! Now I see why they have so many negative reviews!
- CGCarlos GonzalezMay 4, 20251.0I went to this location trying to open a checking account and a woman named Lily told I had to do it online. After informing her I already tried that without any luck she just told me to come back some other time. Terrible customer service.
- MRMARICELA RIVASMay 10, 20241.0Pase una mala experiencia después de 8 años de mantener cuenta con este banco, fui a la sucursal de Truist en West Patrick Ruta 40 Frederick MD a cambiar mi clase de cuenta que tenía me atendió un cajero de nombre ALEX al irme del banco como en cuestión de 1 hora abrí el app del banco en mi celular y veo que me habían retirado $300 de mi cuenta cosa que yo no había hecho, regresé al banco y me dicen que fue un error del sistema la cual era mentira en mi cara me robaron $300 que hubiera pasado si yo no reviso el app los pierdo por completo luego hicieron como que yo había regresado al banco a depositar $300 para que mi dinero estuviera completo, retiré todo mi dinero cerré la cuenta y todavía el muchacho me dice que si cerraba la cuenta no podía volver a abrir otra y le dije no te preocupes no espero volver a este banco, MALA EXPERIENCIA ahora imagínense cuánta gente a lo mejor no revisa lo que tiene no dudo que más de alguien le haya pasado esto
- MRMarshall RyanOct 22, 20155.0Representative of BB&T named Sergio, was very helpful, honest, and spent an abundant amount of time with me, explaining terms and conditions of different accounts, and was able to help me set up the account hat best suited my needs. After I received mail from my bank,I didn't understand exactly what the document was confirming, I called the local office, and to my surprise, the same gentleman who helped me open my account answered the phone. Sergio remembered who I was, and was able to clarify the statement, and the other mail I received from them. I love the fact that it feels like small town banking, and so friendly, however they have a large following, and banks in states that I frequent. I am sure I will be staying with BB&t, and be doing other banking business in the future. Bethany Bond Jefferson, Md
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist bank branch operating hours at 1370 W Patrick St, Frederick, MD?
The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Does Truist offer drive-through banking services?
Yes, the drive-through is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, closed on Sundays.
What types of accounts can I open at Truist?
You can open checking accounts for everyday transactions and savings accounts to save for goals or emergencies; certificates of deposit (CDs) can only be opened at a branch.
How can I open a new account with Truist?
You can open an account online, by phone, or in person at a branch. Online applications require waiting for your debit card to arrive, while branch visits provide a temporary debit card immediately.
How do I activate my Truist debit card?
You can activate your debit card online to start making digital and in-person payments using the funds in your checking account.
What banking products and services does Truist offer?
Truist provides checking and savings accounts, credit cards, loans, mortgages, online and mobile banking, small business banking, and wealth management services.
Are there nearby ATMs or banks close to Truist at 1370 W Patrick St?
Yes, nearby locations include a BB&T ATM and an M&T Bank ATM, making it convenient to access other banking services around Truist.
What dining options are available near Truist at 1370 W Patrick St?
Nearby dining options include Boston Market, Pollo Campero USA, Bojangles, Ruby Tuesday, and Taj Mahal Grill and Bar, offering a variety of American, Latin American, fast food, and Indian cuisine.
Are there convenient services near Truist for car maintenance or fueling up?
Yes, Exxon & Mobil Stations and Washingtonian Express gas stations are nearby, along with NTB National Tire & Battery for tire and automotive services, plus 5 Star Wash for car detailing.
How can nearby retail and wellness stores near Truist enhance a visit?
You can visit The Vitamin Shoppe for health supplements and Frederick Furniture Store for home needs, while retail options like Big Lots and Toys"R"Us provide shopping choices conveniently close to Truist.