Truist

2.8
35 reviews
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Business Details

7290 MONTGOMERY RD, ELKRIDGE, MD
21075, United States
(410) 579-5880
http://www.truist.com/locations
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About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
7290 MONTGOMERY RD, ELKRIDGE, MD
21075, United States

Hours

Reviews

2.8
35 reviews
5 stars
14
4 stars
2
3 stars
0
2 stars
1
1 star
18
  • SG
    Samuel Gannon
    Nov 16, 2025
    1.0
    This doesn't even deserve 1 star. looking to file a complaint. tried to apply for a loan, it went to 3 people and ran my credit all 3 times! customer services sucks and now the branch is closing.
  • BN
    Bill Neault
    Jul 25, 2025
    1.0
    ATM on the outside has been down for many days. Was told that it will be back up in September. What am I suppose to do! This branch sucks. .
  • AM
    Abdul Mahdi
    Jul 6, 2023
    1.0
    Unprofessional. Wouldn’t put my money here. Each representative gave me different unclear answers that resulted in NO solution. Staying with Bank of America. Closed my account and had to change my direct deposit with new employer because of it. If you want a headache I would open up an account with them.
  • LC
    Lenora C.
    Sep 22, 2022
    1.0
    Poor customer service - With one person working the lobby and drive thru - I finally get called to the counter just to be told they only give change to account holders. (I just received change for my vacation a few months ago) No thank you, I won’t ever let you maintain my money.
  • AP
    Adrian Pescetto
    Aug 29, 2017
    4.0
    I've always had great customer service at this location.
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.