Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.3
30 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
1
1 star
11
- KHKathleen HylandSep 26, 20251.0I have been a customer for over 15 years. As of today, I am no longer. My online banking was suspended for 90 days to what they assume was fraud. I am aware of all the transactions and attest they are legitimate and made by me.
- SSSarah StubbeFeb 6, 20235.0Writing this 5 star review specifically for April at the Eldersburg location. I contacted Truist regarding an auto loan and had the pleasure of working with her. She was outstandingly helpful and truly enjoyable to speak with. Ask for April!
- SCSuzanne CavrakSep 9, 20225.0I just wanted to share what a pleasure it was to do business here the other day. I walked in with my son around 4:40 on Wednesday and wanted to see about opening up an account for him, but I knew it was near closing time and said I'd be happy to make an appt for another time if that was better, but they said no, they could get it done. April helped us and was so efficient AND friendly!! She really was a pleasure to deal with and we were in and out within about 20 minutes! Thank you April!! Wish I could clone you!
- SBStephanie BennettJun 12, 20191.0Worst customer service experience I’ve ever encountered with not one but 2 office workers in the same branch. I’ll be taking my money out of there and moving it to another location. I do have to say the manager was not in but called me that day with a sympathetic apology. I still don’t want to get near the aforementioned ‘office workers”. Take your money elsewhere....or at least to another branch.
- PSPaul SturmJan 11, 20191.0This bank is pretty horrible as a larger entity — the people is the local branch are helpful and do their best but the overall corporation is a nightmare and has continually messed up things for my business since day one. Stay away from this train wreck !!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Eldersburg?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What services does Truist offer at the Eldersburg branch?
Truist offers deposit transactions, loans, credit cards, business banking, mortgage loans, insurance services, investment services, treasury and trust services, international and retail wire, leasing, cash management, and foreign currency exchange.
How can I open a new account at Truist?
You can open a new account online, by visiting the branch during business hours, or by phone at 844-4TRUIST. Online accounts may take a few days for debit cards and checks to arrive, but visiting a branch allows you to get a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to enable digital and in-person payments using your checking account funds.
Does Truist Eldersburg offer mobile banking apps?
Yes, Truist provides mobile apps available on both Android and iOS platforms for convenient online banking.
What are the branch hours for Truist Eldersburg?
Truist Eldersburg branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I find other banks or ATMs near Truist Eldersburg?
Yes, nearby you can find BB&T ATM, American Crypto Bitcoin ATM, LibertyX Bitcoin ATM, Farmers & Merchants Bank, and Carroll Community Bank for additional banking and ATM services.
Are there shopping options near Truist Eldersburg?
Yes, several shopping options nearby include Walmart, Michaels (arts and crafts), HomeGoods, Five Below, and RadioShack for a variety of retail and specialty goods.
Where can I find food and convenience stores near Truist Eldersburg?
Nearby food and convenience options include Pizza Hut, On The Run convenience store, Walgreens, Wawa gas station and coffee shop, and ALDI USA supermarket.
Are there any automotive services close to Truist Eldersburg?
Yes, Bay Area Tire & Service Center, Bay Area Point S Tire & Auto Service, and Exxon & Mobil Stations offer automotive repairs, tire services, fuel, and convenience.