Truist

3.0
26 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
80 CENTRAL AVE W, EDGEWATER, MD
21037, United States

Hours

Reviews

3.0
26 reviews
5 stars
11
4 stars
2
3 stars
0
2 stars
1
1 star
12
  • JD
    J Dorsey
    Aug 6, 2024
    5.0
    I have been a customer with Suntrust/Truist for over 17 years and I was a little weary visiting the new location in Laplata due to relocation. Staff wasn’t inviting and lacked professionalism. Anthony Burgess turned this experience around quickly and has walked me through a process where I needed support and guidance. Thank you Anthony! You renewed my Trust in Truist 😊
  • NG
    Nautica G
    May 21, 2024
    5.0
    I called this evening for a minor issue and I wish I got the name of the person I spoke with (I believe maybe a branch manager) however my issue was easily and quickly resolved! As a new member of Truist and getting a feel for the bank I was skeptical, however the customer service was A+. I will definitely make this my preferred location should I ever have any other concerns.
  • PH
    Paul Heagen
    Aug 29, 2022
    1.0
    The overall performance of this branch is-- in a word -- appalling. Details of the experiences are too voluminous for here, but they involve really poor communications on the accounts and how they work, what checks were for what accounts, actually "cashing" a third-party check by making an unauthorized withdrawal from my account while the check itself sat in a drawer for a week...I could go on and on. But what is particularly galling is that with each incident I was NEVER able to get someone on the phone (often 10-12 attempts) and no call back after leaving messages. That happened on three separate incidents, so it is no exception. As well, I asked for the contact information for the Maryland regional manager and she, too, has failed to call back. When you are stuck on hold forever you get to hear a message how about how they would love to be your small business partner. No, thanks.
  • EF
    Eclec F
    Feb 1, 2017
    1.0
    Worst bank for small business! Beware of huge hidden fees and lack of honesty and transparency when inquiring about business products.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.