Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
23 reviews
5 stars
9
4 stars
2
3 stars
1
2 stars
2
1 star
9
- JCJewelz ClaypoolOct 14, 20251.0Don't staff properly. Cant help over the phone but also don't have a staff member able to help you with your account when you come in and you have to come back whenever they have staff to do so. Very odd. Not a fan.
- KSKaren SprouseSep 26, 20252.0I had no customer service issues in person. However, my bank cards had been stolen. I called the bank and explained that I received a call requesting my pin. I know the bank doesn't do that and did not give the thief the information. The bank told me that since I didn't give my information there wasn't anything they could do. They didn't even want to take the information I had or file a complaint to possibly protect other clients. I did file a complaint with the main office for fraud. I also asked if I could have replacement cards sent to the branch or priority mailed. I was told that the bank wouldn't do either. They look at the account to see if it is a new account and makes the decision on that... Needless to say, I withdrew my little account and took my business elsewhere.
- PSPrashant SilverAug 6, 20241.0Very understaffed..
- JDJennifer DavidsonOct 4, 20232.0Horrible customer service on top of ridiculous fees!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours for Truist in Dundalk?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
When is the Truist branch at 1406 Merritt Blvd open for regular banking hours?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I open a new bank account with Truist?
You can open a new account online, by phone, or in person at a branch. Online account opening requires waiting for your debit card and checks by mail, but visiting a branch allows you to receive a temporary debit card immediately.
How do I activate my debit card with Truist?
You can activate your debit card online to start making digital and in-person payments securely using your checking account funds.
What types of accounts does Truist offer for everyday banking and saving?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies.
What languages are supported at the Truist Dundalk branch?
The branch supports services in English and Spanish.
Which nearby ATM options are available around Truist in Dundalk?
Near Truist, there is a Truist ATM and a First National Bank ATM available for your convenience.
Are there dining options near the Truist branch in Dundalk?
Yes, nearby dining options include Pizza Hut, Papa John's Pizza, Wendy's, Joanna's Cafe, and Denny's, perfect for grabbing a meal before or after your banking visit.
What nearby services can help with financial or money transfer needs?
Nearby financial services include Western Union for money transfers, Coinme for currency exchange and ATM services, Chase Bank, and PNC Bank for additional banking needs.
What other services does the Truist Dundalk branch provide besides banking?
They offer a variety of services including business loans, mortgage loans, insurance services, investment services, treasury services, trust services by appointment, leasing, cash management, international and retail wire transfers, and foreign currency exchange.