Truist

2.3
44 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8200 SNOWDEN RIVER PKWY, COLUMBIA, MD
21045, United States

Hours

Reviews

2.3
44 reviews
5 stars
13
4 stars
1
3 stars
1
2 stars
2
1 star
27
  • SB
    Stephanie Brown
    Nov 3, 2025
    5.0
    I rarely go in, I have only used the drive through in the past and have always had great experiences doing so. Today, I had to conduct business inside and they were short staffed, very busy, but they were so awesome!! The manager was so friendly and accommodating and the staff were so calm and all smiles. And the tellers took their time with each transaction with kindness. I’m sure it was stressful and exhausting for them but one would never know with the happy & positive atmosphere they created.
  • KB
    Kevin Bell
    Oct 22, 2025
    5.0
    I was helped by Cheryl Plaisance and she was very helpful and understanding with my needs. She was able to assist in getting me a cashiers check and was very friendly. The branch manager Steven Boadu was also very friendly and was out on the floor tending to customers needs. The branch was well run and they were there to assist customers not just stating policies.
  • JS
    Josh S
    Mar 6, 2024
    1.0
    how is this place in business. took 4 visits and a lawyer to close a 0 balance account. profound corporate incompetence.
  • CC
    Chasity Cuyler
    Jun 11, 2022
    5.0
    Above and beyond expectations
  • JF
    Jesse Fletcher
    Jun 25, 2020
    1.0
    The merger is not going well for us....the customers

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.