Truist

2.1
26 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8924 WOODYARD RD, CLINTON, MD
20735, United States

Hours

Reviews

2.1
26 reviews
5 stars
5
4 stars
1
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2
2 stars
1
1 star
17
  • MM
    Michael McDonald
    Dec 12, 2025
    1.0
    Terrible experience at this site. I went to cash a valid check (same check, same amount I cashed last year at this same site with NO issues) and the teller told me they "needed to verify it". After making me wait, he came back claiming the verification team "wasn't available" and told me to return the next morning. The next morning I went to the Connecticut Ave branch and was in and out with no problems. Later, my job finance manager emailed me asking if i was able to cash my bonus check because the bank called the main line asking for verification. She also stated that she beforehand submitted the proper information to prevent any issues. So the teller basically LIED and tried to make it seem like it was someone in their department instead of my job smh. Now I'm questioning whether i was profiled . No reason this should've happened. No wonder this branch has a 2.1-star rating. I won't be returning.
  • RC
    Ruth Coleman
    Jul 31, 2025
    1.0
    The tellers are not courteous at all. They always have attitude undertone. I go monthly and it's not very seldom I come across a kind and courteous employee. TRUIST Bank should help make a better work environment for their employees or invest in quality customer service training. Wish I could give a better reviews. Let's do better for the community.
  • AW
    Ann Walls
    Jun 4, 2025
    1.0
    Horrible sitting in line now 20 minutes and nothing is happening. Called the bank they said they are open. Still 5 minutes later nothing is happening. 43 % approval is to high.
  • WP
    Waverly Phillips
    Jul 4, 2015
    5.0
    7\4\2015 The drive though is displaying open everything is set up like a regular day so I put my bank card ,Check and driver lic. in the holder and pushed send now I have no way of getting around without my drivers license so for some body did not do their job now I have to pay the price until the bank reopen on Monday

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.