Truist

2.1
25 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
8924 WOODYARD RD, CLINTON, MD
20735, United States

Hours

Reviews

2.1
25 reviews
5 stars
5
4 stars
1
3 stars
2
2 stars
1
1 star
16
  • RC
    Ruth Coleman
    Jul 31, 2025
    1.0
    The tellers are not courteous at all. They always have attitude undertone. I go monthly and it's not very seldom I come across a kind and courteous employee. TRUIST Bank should help make a better work environment for their employees or invest in quality customer service training. Wish I could give a better reviews. Let's do better for the community.
  • AW
    Ann Walls
    Jun 4, 2025
    1.0
    Horrible sitting in line now 20 minutes and nothing is happening. Called the bank they said they are open. Still 5 minutes later nothing is happening. 43 % approval is to high.
  • JV
    JohnsonFamily Vacation
    Jan 6, 2024
    1.0
    I visited the Truist bank in Clinton, Maryland today and had a very disappointing experience. The manager’s behavior was shockingly unprofessional. I needed assistance with a specific payment transaction, which neither she nor the teller seemed familiar with. While the manager admitted her lack of knowledge and attempted to research the process, she still became rude and dismissive when I inquired of an alternative solution as I had been at the location for approximately 30 minutes. She acted as if my request was unreasonable, showing a complete lack of basic customer service skills. Her body language and tone were abrasive, and at one point, she blatantly ignored me, turning back to her computer as if I wasn’t there. It was a clear display of insolence and unbecoming of a bank manager which led me to ask what transpired for her to be so mean and disrespectful, further informing her that she was aware of her unacceptable behavior. Sad to say that this visit and experience has seriously affected my view of Truist’s customer service standards which I will further discuss with their corporate office.
  • TT
    Tyra
    Mar 5, 2022
    1.0
    Not having a good experience with Truist. Stopped my SunTrust ATM card. Haven't received new Truist card. Came to bank to pull money and they are closed before 2pm on Sat. Wth.
  • MD
    Meyonnah Duncan
    Mar 1, 2022
    1.0
    Unprofessional and inconsiderate

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.