Truist

3.7
7 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
501 WASHINGTON AVE, CHESTERTOWN, MD
21620, United States

Hours

Reviews

3.7
7 reviews
5 stars
4
4 stars
1
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0
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0
1 star
2
  • AC
    Ashley Cook
    Oct 23, 2025
    1.0
    Worst bank in history of banks
  • JL
    James Lane
    Jan 15, 2023
    1.0
    I pay everything online on the weekends. Every weekend, in the middle of the day, I always get the message "Your transactions are currently unavailable. Please try again later" or "Something is not quite right we are working on it". I can never complete anything with this bank on the weekends. - Looking for another bank.
  • JD
    John L. Davis
    Mar 26, 2022
    5.0
    I was a customer of BB&T for over 15 years and was a little apprehensive when they announced the merger. I’m very to report that the level of service and focus on convenience and online access for customers has increased even above the good services from before. The branch still has local faces and personality. This means personal service that is right for you and your exact needs. I’m not really sure what the word “Truist” means, but it means I still love banking there.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.