Truist

3.3
6 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
102 BROADWAY, CENTREVILLE, MD
21617, United States

Hours

Reviews

3.3
6 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
2
1 star
1
  • AC
    Ashley Cook
    Oct 23, 2025
    1.0
    Worst bank in history of banks
  • JJ
    Jatt
    Dec 10, 2024
    5.0
    I JUST VIST THERE ALL THE STAAF IS VERY KIND I HAVE AA LANGUAGES BARRIER CZ IM ENGLISH IS NOT WELL GOOD THE LADY DEAL WITH ME I THINK HER NAME is Allyisa she is very kind i appreciate her work thank you so much i just open my bank account
  • KK
    Kolyn Kirby
    Aug 12, 2023
    2.0
    The ATM at this bank is never in full service. Something is not functional EVERY time I go there to use it! It’s really frustrating. I never ever have this issue in Chestertown or any other Truist for that matter!
  • MD
    Michael Donoghue
    May 4, 2022
    5.0
    Great service as always!
  • EL
    erin leigh
    Jun 8, 2018
    2.0
    I think they keep their drive thru ATM having technical difficulties on purpose to make money. I went to withdraw and the slot where your money comes out kept buzzing and opening and closing but my money never came out so I panicked and went to check my balance and it said theres a fee of $1.50 to check your balance, do you approve? I said yes because I thought my money was stuck and wanted to make sure my balance was the same. So I went inside to withdraw. Turns out my money wasn't stuck. The girl said "we really need to fix that thing." yeah. I don't think they're gonna. I think I did exactly what they hope people will do. Also, their online and automated system is a complete mess. I went to sign up for their app and upon making a profile with my debit card number it said I already had a login and password. So I tried signing in (I didn't know or remember making a login or password when I got my bank account last week) and it said my login was wrong. So I got locked out. It gave me the option to call their automated system. I did. I put in my debit card number and it said my account was invalid. Now which is it? I have a solid login?? Or I don't? The atm recognized my card, why doesn't the automated system? Where do I go from here? Why is this so inconvenient and contradictory? Do I have to yet again go there in person to straighten this out? Seems to defeat the purpose of doing things electronically.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.