Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
29 reviews
5 stars
13
4 stars
2
3 stars0
2 stars
1
1 star
13
- MJmd juwelJul 14, 20255.0The manager here is really good and the customer service here is very nice. I have been to many Truist banks,but I have never seen service like this. So nice and beautiful.
- JCJennifer CoffmanJul 19, 20221.0I never write reviews but personally depend on them when I'm out shopping so I feel as though I should tag Catonsville BBT, now Truist as BUYER BEWARE. BBT always fell short when it came to customer service. They never answered the phone and terribly slow processing transactions. Just recently I found out one of my accounts that I don't frequently use had over $400 in monthly fees withdrawn because it fell under the minimum threshold even though I have multiple account with substantial balances to replenish. Once I researched further I realized it had been happening for 3 years and never heard once from BBT that one of my account fell out of compliance until one day I noticed I had an account that was under $50 dollars. I addressed this August of 2020 and have gotten bounced around having to proactively follow up every single time which meant frequent visits to the branch because no one ever answered the phone. When the branch manager finally got involved I felt she brought no value to the situation and didn't really understand the details of the situation. I stayed very patience throughout the last 12 months understanding some of these situations take time to research however in the end Truist kept my money. My advice to all is if you have options I would highly recommend to stay clear of Catonsville Truist. It will be a headache closing all my accounts however after this experience I want nothing to do with this branch and financial institution.
- BMB MJun 17, 20205.0Friendly staff. A much better experience compared to many other banks
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Catonsville PLA?
The drive-through is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
What banking products does Truist offer at the Catonsville location?
Truist offers Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management products.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone by calling 844-4TRUIST (844-487-8487). Note that Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to make digital purchases and in-person payments using your checking account.
What languages are supported at the Truist Catonsville PLA branch?
Services are available in English and Spanish.
What are Truist's general business hours?
Truist is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sunday.
Are there nearby ATMs available for Truist customers?
Yes, there is a Truist ATM located nearby for convenient cash access.
What dining options are there near Truist in Catonsville PLA?
Nearby you can find Indian restaurants like Taj Restaurant and Indian Delight, as well as dessert options such as Rita's Italian Ice and Frozen Custard and TCBY Frederick Road frozen yogurt shop.
What beauty and wellness services are close to Truist?
You can visit nearby beauty salons and spas such as Ahh Nails, Catonsville Hair Company, 4luvofbeauty, and Angel Touch Massage Spa for various beauty and wellness treatments.
Are there any medical services near Truist in Catonsville?
Yes, there are several medical providers nearby including Catonsville Dental Care, Scott B. Eisen (dentist), Orthodontic Associates, Felton J Fred DDS (periodontist), Starting Point Acupuncture, and Holistic PsychoHealth Services LLC.