Truist

2.3
19 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
601 CRUSADER RD, CAMBRIDGE, MD
21613, United States

Hours

Reviews

2.3
19 reviews
5 stars
4
4 stars
2
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1
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1 star
12
  • RM
    Random M
    Jul 8, 2025
    5.0
    Sputty Cephas helped me open my first bank account he was very kind and friendly, such a helpful guy, thankyou Truist.
  • PS
    Phillip Smith
    Jun 6, 2025
    1.0
    The online information to make payment to a line of credit is misleading unless you read the FINE print. I went online @ 9:15 EDT to process a payment on 06/06/25 that was due on 06/07 and their BS automated system would NOT allow the payment to process until 06/09...3 days later!! Such crappoly. In addition, their Cambridge MD. branch has some of the worst customer service people I've EVER experienced in my 40+ years dealing with any banking institution...1 more BS moment there and I'm gone.
  • DF
    David Foxwell
    May 10, 2024
    1.0
    Not enough help and bank manager doesn't try to help when busy.
  • LS
    Luis Santos
    Nov 23, 2022
    1.0
    Horrible customer service

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.