Truist

2.0
21 reviews
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Business Details

45156 FIRST COLONY WAY, CALIFORNIA, MD
20619, United States
(301) 994-6000
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
45156 FIRST COLONY WAY, CALIFORNIA, MD
20619, United States

Hours

Reviews

2.0
21 reviews
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15
  • MN
    Mary Neill
    Oct 22, 2025
    1.0
    The service here has really gone downhill. I was at the bank on Saturday waiting in line for 20 minutes. There were only two people in front of me. The tellers kept taking the drive-through people first. Only two people to run the front and the drive-through windows is ridiculous on a Saturday. One person left the bank entirely after standing in line for about seven minutes. Unacceptable! Now I know why this banks rating is so low!
  • KB
    Kera Beasley
    Sep 15, 2025
    1.0
    Although I have a large, revolving, amount of money in accounts with this bank and I have been with them since they were BB&T, I cannot STAND banking with them anymore. The tellers mess things up. The management turns over all the time. They misquote rates. They allow lines of credit to convert to loan. They mis-explain accounts, penalties, charges. And very rarely is Truist corporate able to get anything done on my behalf. The only reason I haven't switched banks is because my options are limited. (But I'm "interviewing" all the time.)
  • JR
    Jon Robertson
    Oct 15, 2022
    1.0
    Terrible customer service! Also lack of employees. The wait here is crazy
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.