At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Burtonsville, MD branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.
Awful bank. Not the same level of customer service as Sandy Spring Bank. Impossible to reach people on the phone. Closing my accts and will start banking at another bank.
DW
Delisemonique Wright
Dec 30, 2025
1.0
Since the merger they has less staff and longer wait times.
CH
C H
Dec 23, 2025
2.0
I don’t know what is wrong with this branch. There is usually always a line of waiting customers and the tellers seem to take forever. Sometimes disappearing into the back for whatever reason when they are serving a customer. I hear laughing and talking in the back. Perhaps we should focus on getting the line of customers out front taken care of. I don’t know what needs to be done but the teller service at this bank seems to go downhill more each time I go in. Please Atlantic Union, train the tellers to work faster? I don’t know, but it needs attention. Thank you very much.
JT
Jeny Thomas
Oct 17, 2025
1.0
Do not use this bank. They will fee you to death. I loved Sandy Spring been with them since 1978. Don’t know where I’m going but any bank but Atlantic union. Sandy spring did themselves a disservice by merging with these clowns. Worst bank ever
EM
Eliseo Martinez
Mar 28, 2013
2.0
THIS IS SANDY SPRING AT ITS BEST
RIP OFF ARTIST
WHAT THEY CAN DO TO YOU IF YOU OWE THEM A DOLLAR
THEY CHARGE ME 5 DOLLARS EVERYDAY AS A FEE
I OPEN THE ACCOUNT TO SWITCH MY BUSINESS ACCOUNT FROM SUNTRUST TO SANDY SPRING BUT I NEVER GOT AROUND TO SWITCHING IT, IT TAKES ALOT OF TIME TO DO THIS, SO I ONLY KEPT A COUPLE OF DOLLARS IN THE SANDY SPRING ACCOUNT AND OVER TIME THEY KEPT CHARGING ME SERVICE CHARGE FEES OF $2 WHICH BROUGHT MY ACCOUNT INTO NEGATIVE $1 BALANCE,FIVE DAYS LATER IM GETTING CHARGE 5 DOLLARS A DAY FOR BEING OVERDRAWN A DOLLAR SO RATHER THEN NOTIFY ME OVER THE PHONE LIKE THEY DID WHEN WANTED ME TO SWITCH MY BUISNESS ACCOUNT OVER TO THEM THEY DID NOT CALL AT ALL BUT CHARGE ME $5 EVERYDAY
I TRIED TO CONTACT THEM TO HAVE THEM REASON WITH ME BUT THEY LAUGHED SO I WILL NO LONGER BE DOING BUSINESS WITH SANDY SPRING, AND ADVISE YOU NOT TO AS WELL
Frequently Asked Questions About Atlantic Union Bank
What are the regular business hours of Atlantic Union Bank's Burtonsville Branch?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through service available at Atlantic Union Bank's Burtonsville Branch?
The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Where is the Atlantic Union Bank Burtonsville Branch located?
It is located at 3535 Spencerville Road, Burtonsville, MD, 20866, United States.
What types of banking services does Atlantic Union Bank offer at the Burtonsville Branch?
The bank offers personal, business, and commercial banking services including checking and savings accounts, loans, and mortgages.
Is Atlantic Union Bank federally insured and does it follow equal housing lending policies?
Yes, Atlantic Union Bank is federally insured by the FDIC and is an Equal Housing Lender.
Does the Atlantic Union Bank Burtonsville Branch have an ATM and drive-thru facilities?
Yes, the branch features both ATM and drive-thru services for customer convenience.
What nearby financial services and banks can customers find near Atlantic Union Bank in Burtonsville?
Nearby financial services include Sandy Spring Bank and Gateway Mortgage Solutions, which provide additional banking and mortgage options.
Are there nearby places to visit related to insurance services while visiting Atlantic Union Bank Burtonsville?
Yes, customers can find Allstate Insurance: Mike Duffy, Stefanie Schodzinski: Allstate Insurance, Adam E Herndon - State Farm Insurance Agent, and C. F. O'Connell & Sons Insurance nearby for insurance needs.
What automotive services are available near Atlantic Union Bank Burtonsville Branch?
Nearby, customers can access Tires Plus for tire and automotive services and Burtonsville Auto Body for automotive repairs.
Is Atlantic Union Bank Burtonsville active on social media or online platforms?
Yes, the bank maintains a presence on LinkedIn and Facebook, and also has a Twitter handle @Atlantic_Union for updates and customer engagement.