Atlantic Union Bank

3.4
26 reviews

About

Bank
At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Burtonsville, MD branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.

Location

Atlantic Union Bank
3535 Spencerville Road, Burtonsville, MD
20866, United States

Hours

Reviews

3.4
26 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
3
1 star
7
  • JT
    Jeny Thomas
    Oct 17, 2025
    1.0
    Do not use this bank. They will fee you to death. I loved Sandy Spring been with them since 1978. Don’t know where I’m going but any bank but Atlantic union. Sandy spring did themselves a disservice by merging with these clowns. Worst bank ever
  • JT
    James Thomas
    Jun 24, 2022
    5.0
    I read all the reviews and I have to believe that the people who wrote negative reviews are talking about a different bank. Sandy Spring Bank financed the construction loan for my house in 1986 and the purchase of six vacation condos in the early 2000's. I was a government employee with a Credit Union in my office so I did not consider Sandy Spring for checking or savings. When I retired in 2014, I went with Suntrust (now Truist) for checking and savings because they had an office in the neighborhood Safeway. The branch I had been using closed during COVID and the nearest branch simply did not perform to my satisfaction. There were frequently long waits for service and their mobile banking was just terrible. I have only recently become a Sandy Spring Bank customer at the Burtonsville branch. There is a night and day difference. There is a "what can I do your you" attitude with everyone I have met there. If a teller is not immediately ready to handle my deposit, I get an apology for the slightest wait. I am contacted frequently to make sure I am satisfied with everything. And most important to me, their mobile banking app works like a charm. If I could give them more than 5 stars, I would.
  • GE
    Govina Etwaroo
    Aug 19, 2020
    5.0
    Angela is amazing. I explained my problem to her and she helped me resolve it easily. She is also very kind!
  • DS
    Dre Scott
    Mar 13, 2014
    2.0
    Its taking forever to receive my pin code for my debit card. I got the card about a month ago and i put in a request about two weeks ago to get another one sent and i still have not received it. I don't have time to get to the bank because they close before i get off work so i cant go in and do it myself, but its crazy thats its taking this long. i literally have to carry cash everywhere because i cant deposit money into my account.

Frequently Asked Questions About Atlantic Union Bank

What are the regular business hours of Atlantic Union Bank's Burtonsville Branch?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Atlantic Union Bank's Burtonsville Branch?

The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.