Atlantic Union Bank

3.2
29 reviews

About

Bank
At Atlantic Union Bank, we believe people have a right to expect more from the companies they do business with, and you can expect more from us. We offer a variety of banking services and products. Whether you are looking for personal, business or commercial solutions, we have you covered. Stop by our Burtonsville, MD branch for assistance with any of your banking needs. Federally insured by FDIC and Equal Housing Lender.

Location

Atlantic Union Bank
3535 Spencerville Road, Burtonsville, MD
20866, United States

Hours

Reviews

3.2
29 reviews
5 stars
13
4 stars
1
3 stars
2
2 stars
4
1 star
9
  • BS
    Beth Schapiro
    Dec 31, 2025
    1.0
    Awful bank. Not the same level of customer service as Sandy Spring Bank. Impossible to reach people on the phone. Closing my accts and will start banking at another bank.
  • DW
    Delisemonique Wright
    Dec 30, 2025
    1.0
    Since the merger they has less staff and longer wait times.
  • CH
    C H
    Dec 23, 2025
    2.0
    I don’t know what is wrong with this branch. There is usually always a line of waiting customers and the tellers seem to take forever. Sometimes disappearing into the back for whatever reason when they are serving a customer. I hear laughing and talking in the back. Perhaps we should focus on getting the line of customers out front taken care of. I don’t know what needs to be done but the teller service at this bank seems to go downhill more each time I go in. Please Atlantic Union, train the tellers to work faster? I don’t know, but it needs attention. Thank you very much.
  • JT
    Jeny Thomas
    Oct 17, 2025
    1.0
    Do not use this bank. They will fee you to death. I loved Sandy Spring been with them since 1978. Don’t know where I’m going but any bank but Atlantic union. Sandy spring did themselves a disservice by merging with these clowns. Worst bank ever
  • EM
    Eliseo Martinez
    Mar 28, 2013
    2.0
    THIS IS SANDY SPRING AT ITS BEST RIP OFF ARTIST WHAT THEY CAN DO TO YOU IF YOU OWE THEM A DOLLAR THEY CHARGE ME 5 DOLLARS EVERYDAY AS A FEE I OPEN THE ACCOUNT TO SWITCH MY BUSINESS ACCOUNT FROM SUNTRUST TO SANDY SPRING BUT I NEVER GOT AROUND TO SWITCHING IT, IT TAKES ALOT OF TIME TO DO THIS, SO I ONLY KEPT A COUPLE OF DOLLARS IN THE SANDY SPRING ACCOUNT AND OVER TIME THEY KEPT CHARGING ME SERVICE CHARGE FEES OF $2 WHICH BROUGHT MY ACCOUNT INTO NEGATIVE $1 BALANCE,FIVE DAYS LATER IM GETTING CHARGE 5 DOLLARS A DAY FOR BEING OVERDRAWN A DOLLAR SO RATHER THEN NOTIFY ME OVER THE PHONE LIKE THEY DID WHEN WANTED ME TO SWITCH MY BUISNESS ACCOUNT OVER TO THEM THEY DID NOT CALL AT ALL BUT CHARGE ME $5 EVERYDAY I TRIED TO CONTACT THEM TO HAVE THEM REASON WITH ME BUT THEY LAUGHED SO I WILL NO LONGER BE DOING BUSINESS WITH SANDY SPRING, AND ADVISE YOU NOT TO AS WELL

Frequently Asked Questions About Atlantic Union Bank

What are the regular business hours of Atlantic Union Bank's Burtonsville Branch?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the drive-through service available at Atlantic Union Bank's Burtonsville Branch?

The drive-through is open Monday through Friday from 8:30 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.