Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.8
12 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars0
1 star
6
- BGBen GrossApr 3, 20243.0All I wanted to do was hit a drive-thru ATM for a quick deposit. However, this is not a branch that I would stop by again unfortunately, The drive-thru lane of the ATM is not covered, so this is not a great location when it's raining.
- DDdawn denbowMar 26, 20221.0They need to update their hours of operation on their website.
- LLLiz LensesFeb 15, 20201.0Very displeased. I came in on a Saturday morning after getting out of class early. I came in to open up a business account for my small entity. The lady approached me seemingly happy to tell me they couldn’t help me with my account because it would take too long . Mind you i waited super patiently to even get attended to . To make things worst she didn’t offer to help me until i mentioned i would be going to another bank. That should’ve been her initial attitude, why be at work of you aren’t interested in helping
- RMReina MunozMar 1, 20191.0This place deserves no stars at all. There is a lack of communication here. Okwuoma Onwuanyi set my account up the incorrect way cause me a lot of issues. When I contacted her she told me she was busy and never called back. I contacted this banker over and over to get no results. As of now I am looking for a new bank to bank with. I no longer trust banks. As a result my company is also looking to switch banks because of this issue here.
- MDMichael DerocherAug 2, 20181.0I usually bank in Laurel close to my office, but the Bowie branch is on my way to Laurel so I often make morning deposits. Just left the bank on Rt. 197 in Bowie. I started in the drive through but was there so long that I left the line and went inside. I passed 2 people at desks and at least one person in an office. There was only 1 cashier working the line AND the drive through. The manager came out of his well appointed office to greet the person at the head of the line; apparently her knew her. She needed a cashiers check and it was taking forever. The manager walked over and sat with one of the bank employees at a desk. When I could take no more, I approached the manager and asked if he was indeed the manager. He cut me off and told me that I would HAVE to be patient as two people called out today. I was shocked that he didn't recognize the situation for what it was and direct someone to help the "lone" cashier, nor did he offer to help me. I thought it would be a waste of time to tell him how to do his job or ask him to go help the cashier himself, as he should have done by instinct, so I just told him I was leaving and would be typing this review. He actually allowed me to leave without offering to take my deposit or offer assistance. THIS IS THE MAN WHO IS SUPPOSED TO SET THE TONE ON HOW CUSTOMERS ARE TREATED IN HIS BANK. HE SHOWED HIS EMPLOYEES THE EXACT WRONG WAY TO HANDLE AN ANNOYED CUSTOMER STANDING IN FRONT OF HIM! YOU SIR, NEED A CUSTOMER SERVICE REFRESHER COURSE! I left and went to the BB&T in Laurel and was taken care of very quickly and professionally. Shame on you Mr. Manager!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist in Bowie, MD?
The drive-through service is open Monday to Thursday from 9:00 AM to 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Can I open a Truist account online or do I need to visit the branch?
You can open an account online, by phone, or by visiting the branch. Online and phone openings may require you to wait for your debit card to arrive, while opening in branch provides an instant temporary debit card.
How do I activate my Truist debit card?
You activate your debit card online to enable digital purchases and in-person payments using your checking account.
What are the branch hours for Truist at 16410 Heritage Blvd, Bowie?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
What types of accounts and services does Truist offer at this Bowie location?
They offer checking and savings accounts, credit cards, loans, mortgages, business banking, wealth management, and online and mobile banking services.
Is there a convenient place to grab a bite after visiting Truist in Bowie?
Yes, nearby dining options include Applebee's and On The Border Mexican Grill & Cantina, both great spots to enjoy a meal after your banking visit.
Are there medical facilities near Truist in Bowie for quick access if needed?
Several medical centers are nearby, such as Anne Arundel Medical Center Surgical, AAMC Health Services, and Luminis Health Orthopedics Bowie, providing accessible healthcare services.
How can the nearby DASH IN Stores improve my visit to Truist?
DASH IN Stores, a nearby convenience store and gas station, offer a quick stop for snacks or fuel, making your visit more convenient when running errands near the bank.
Does Truist provide any digital banking apps for easier account management?
Yes, Truist offers mobile banking apps available on both Android and iOS to help you manage your accounts on the go.
Is Truist a member of FDIC and what does that mean for customers?
Truist is a Member FDIC, meaning your deposits are insured up to the legal limits, ensuring the safety of your money at this bank.