Capital One Bank

2.2
53 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
10651 Martin Luther King Jr Hwy, Bowie, MD
20720, United States

Hours

Reviews

2.2
53 reviews
5 stars
12
4 stars
4
3 stars
1
2 stars
4
1 star
32
  • KB
    Kiera Butler
    Dec 10, 2025
    2.0
    The African American Woman that is a Teller and wears glasses is very low vibrational and doesn't want to do her job. I asked her to re-order me a debit card while at the window, she completely dirsregarded me and tried to redirect me to the Capital One banking app to order a new debit card. She needs training on remaining professional and efficent.
  • MG
    Michelle Graves
    Dec 3, 2025
    1.0
    This is the WORST BANK EVER!!!!! DO NOT go here! Deposit money at another location.
  • DM
    Deon McSwain
    Dec 2, 2025
    1.0
    I would put zero if I could, this place is unorganized, understaffed, and plain old trash, I’m a patient person I work retail so I understand things happen, and corporations are heavy on keeping employee hours down. I went to this location and It was packed on a Tuesday, cool, they had 2 people helping the long line of at least 10 people and another person sitting in the corner doing her computer thing, not helping a soul. Cool, another lady is in the front handling an escalation, so I wait about 15 min and I see there was a pause, i politely excused and asked if I can open a savings account with her, she said I can either go to the counter which is busy or I can wait for her. So I sat and waited patiently for about another 45 min, then I saw that the line for the windows went down so I get in line cause there was only 1 person waiting. Boom I was next, great! NOPE, FedEx comes in and apparently it takes 2 people to grab 3 FedEx envelopes to hand to fedex. So another 3 min and then I called to the window to open the savings for my niece, and bam oh you have to do that online. lol yea I wasted a little over an hour of my life here at this branch. I can deal with busy, I can deal with understaffed, I can even deal with the fact it took 2 people to get a FedEx package but everyone not being on the same page, and having me wait for a absolutely nothing, nope never again will I return here. This store needs help in the worse way possible. Sucks too because Capital One is actually a good bank.
  • VH
    VaLerie H
    Sep 29, 2025
    5.0
    I had a great experience at the Vista Garden Branch while opening a new account. Everyone I encountered was helpful and friendly.
  • KL
    Karen Liser
    Sep 10, 2025
    2.0
    Its absolutely the worst bank experience. Never enough tellers. No one helping out from the floor. Always at least 15 minutes waiting in line.

Frequently Asked Questions About Capital One Bank

What are the regular banking hours for Capital One Bank in Bowie, MD?

Capital One Bank in Bowie, MD is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The bank is closed on Sundays.

Does Capital One Bank in Bowie offer drive-through service hours?

Yes, the drive-through hours are Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.