Truist

3.0
10 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
231 N MAIN ST, BOONSBORO, MD
21713, United States

Hours

Reviews

3.0
10 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • KT
    Kristen Trevey
    Jun 25, 2025
    1.0
    I travel 500 miles to visit family and it's just like back home - no functioning ATM at Truist. This seems to be their modus operandi. Truist is a joke. When I get home I'm changing to a small regional bank.
  • ZB
    zach brown
    Sep 9, 2023
    1.0
    Went in to add my son on my credit card as an authorized user to start his credit history. Immediately, they said he had to be 18. I asked if there was any documentation of that and they were completely unwilling to even look into it. Went to the walkersville branch, they looked into it and made some calls, and an hour later my son was added as a user. The teller at boonsboro seemed interested in the matter but the lady in the back office had no interest in even trying. Best wishes boonsboro branch. Do better.
  • KS
    Kim Summers
    Jan 4, 2018
    1.0
    The Boonsboro branch is horrible. They have no customer service skills, they are condescending and rude. Their ATM ate our cash deposit, they had a tech come out and verify our cash was in the ATM, yet they refuse to credit our account, and said it would take 7-10 working days for our money to be credited. In what world does this make sense? DO NOT USE THE BOONSBORO BBT ATM!!! If I could have given them a zero I would.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.