At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
This branch provides great service, and Kucha Jallow took the time to discuss various options and guided me in the right direction concerning the best option for me.
MF
Mary Farrah
Dec 14, 2023
1.0
Chose this branch for getting gold medallion signature guarantees for estate documents because they have a parking lot and you can make an appointment, both are plusses. The bank manager and notary here gave my family excellent customer service and are on the ball, but this review is really for Eric, the MSG person for multiple Truist branches. He did not return phone calls over a period of weeks, but finally did only after I went in person to speak to the branch manager about it. He did squeeze us in that week. He said one set of forms didn't need the MSG. It did. Tried phoning back to get another appointment, but he was once again completely unavailable and unresponsive by phone. He has an out of date voicemail saying he will be out of the office from some earlier vacation, so he clearly doesn't do much with his outgoing or incoming voicemails. Having to chase him down for a second appointment for something he missed was too much for me. Also, there is no handicap parking spot at this location.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular branch hours for Truist in Bethesda, MD?
The branch is open Monday through Thursday from 9:00 AM to 5:00 PM, and Friday from 9:00 AM to 6:00 PM. It is closed on Saturdays and Sundays.
Is there a drive-through service available at this Truist location?
No, the drive-through service is closed every day of the week at this location.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that certificates of deposit (CDs) can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online to start making digital and in-person payments using your checking account.
What products and services does Truist offer at this Bethesda branch?
Products include Checking, Commercial, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management. Services include deposit transactions, loans, credit cards, mortgage loans, insurance, investment, treasury, trust services, foreign currency exchange, and more.
Are there any ATMs nearby Truist Bethesda?
Yes, there is a Truist ATM nearby to the branch which offers convenient access to cash and banking services.
What community or educational organizations are close to the Truist branch in Bethesda?
MAEC, a community services nonprofit and education campus building, is located nearby and could be useful for clients interested in local educational resources.
What health and wellness facilities are near the Truist Bethesda location?
Nearby health-related facilities include MOOV Bethesda, a health spa, Cohen Health and Performance physical therapy services, The Chrysalis Group Inc. for counseling and mental health, and Dr. Nadia Sirdar's medical practice.
How can nearby shopping centers and stores benefit Truist customers visiting the branch?
Kenwood Station Shopping Center and stores like Gaylords Lamps and Shades and Smathers & Branson offer shopping opportunities nearby, making it convenient for customers to combine banking with shopping or errands.
What languages are supported at this Truist branch?
This Truist branch supports services in both English and Spanish to accommodate diverse customers.