Truist

2.5
35 reviews

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10415 OLD GEORGETOWN RD, BETHESDA, MD
20814, United States

Hours

Reviews

2.5
35 reviews
5 stars
11
4 stars
2
3 stars
2
2 stars
0
1 star
20
  • UR
    Usha Rani
    3 days ago
    5.0
    I have had good service at this branch. Nice staff very helpful, good tellers and good manager!
  • JC
    Jesse Cantrill
    Dec 2, 2025
    5.0
    I deposited a paper check; remember them? Friendly teller, no wait in line. Not happy about Truist due to earlier transactions, but must give credit where due.
  • DG
    Dmitri Gagarin
    Nov 26, 2025
    1.0
    Poor customer service. 0 attention to customer needs
  • VS
    Vibhuti Saxena
    Nov 7, 2025
    1.0
    I was given callback appointment but neither anyone called nor picked up the phone line

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.