Citi

2.4
19 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
8001 Wisconsin Ave, Bethesda, MD
20814, United States

Hours

Reviews

2.4
19 reviews
5 stars
5
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1 star
11
  • ST
    Sergio Turcio
    Apr 28, 2025
    1.0
    Terrible bank this location even bother helping me they kinda just ignore me just because I maybe I am young but yeah I didn’t give me time of day and just didn’t give me good customer service like I have at other branches and other banks
  • EG
    Eliana Garces
    Nov 27, 2024
    5.0
    Great customer service. Solved ly problems and followed up.
  • TN
    tushar nayak
    Jun 28, 2024
    5.0
    I had an excellent experience with the branch manager(Frankie Vazquez) at branch in Washigton DC and Bestesta Branch . He was extremely helpful, and knowledgeable, and went above and beyond to assist me with my banking needs. I appreciated their professionalism and willingness to address all of my concerns. I recommend Citi Bank to hire similar employees to serve better to customers. I had a bad experience with another Citi branch even with online customer care by calling multiple times,I was frustrated but when i visited Frankie, it was really helpful.He took this matter on hand, talked to the backend team, processed the required documentation, and finally resolved my queries. Thanks Frankie
  • BD
    bilisuma diriba
    Apr 25, 2022
    1.0
    Went to this branch to withdraw a cash. Since I don’t have debit card with me. They ask me for proper photo ID and I provided them. Finally after they verified everything, they denied me the many for the reason that I opened account online. I have to wait until my physical card arrived. Much worse, those people, four of them soo disrespectful and they literally harassed me. Start processing closing all my Citi accounts.
  • AS
    Ahmad Sharief
    Jul 19, 2021
    1.0
    Unprofessional customer service at this particular branch and less than polite. Worst attitude I've ever seen in any bank any where in the world. Shame!!

Frequently Asked Questions About Citi

What services does Citi offer at the Bethesda location?

Citi offers a range of financial products and services, including digital banking, mortgage products, personal loans, small business banking, credit cards, and personal wealth management investment products.

Where is Citi located in Bethesda?

Citi is located at 8001 Wisconsin Ave, Bethesda, MD 20814, USA.