Capital One Bank

3.8
18 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
4825 Cordell Ave, Bethesda, MD
20814, United States

Hours

Reviews

3.8
18 reviews
5 stars
12
4 stars
0
3 stars
1
2 stars
0
1 star
5
  • IR
    Ian Roosma
    Jun 4, 2024
    5.0
    The staff is incredibly helpful. They went out of their way to help me and were friendly throughout. I always have a great experience when I go to this location!
  • LG
    Laksiri Gunasekera
    Mar 23, 2023
    5.0
    It's good
  • SM
    Sean Makulowich
    Jul 30, 2019
    1.0
    DO NOT USE THE ATMs AT THIS LOCATION IF YOUR NOT USING A CAPITAL ONE CARD. THE ATM MACHINE WILL KEEP YOUR CARD AND THE BANK STAFF WILL NOT ASSIST YOU IN RETRIEVING YOUR CARD FROM IT GETTING LOCKED IN THE MACHINE. A few days ago, I was in a hurry and didn't have time to stop at my bank so I went to withdraw some cash using my Bank of America debit card as I've done many times here at the drive through and at the walk-up ATM and halfway through the process, a message popped up that said: "We are sorry, but we have encountered a problem with this ATM machine and can no longer complete your transaction. Please try again later." My BoA card was never released or ejected from the ATM machine so I went inside to the bank and the bank teller told me that they can't help me get it back unless it's a Capital One card and that I just need to request a new card from my bank. ABSOLUTELY UNACCEPTABLE. I will never use any Capital One ATM ever again, nor will I ever consider banking with Capital One in any capacity. I highly recommend you don't either.
  • LD
    LaChelle Donaldson
    May 8, 2017
    5.0
    Mr. Verma helped me replace my lost bank card in under 10 minutes because he knew I was in a rush. He was very quick, helpful, and friendly. This was my first time at the branch and I am very happy with my experience!

Frequently Asked Questions About Capital One Bank

What are the regular business hours for Capital One Bank in Bethesda?

Capital One Bank in Bethesda is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Capital One Bank offer drive-through services, and what are the hours?

Yes, Capital One Bank offers drive-through services from Monday to Friday, 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.