Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.3
12 reviews
5 stars
4
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1 star
8
- IAIsabella AbramsApr 8, 20251.0Unaccommodating to the customers. The lady with a wooden face at this branch refused to help me deposit my own money to my own account because she misunderstood the rules. After I told her that other branches never had an issue helping me, she made sure to call them and put it in their head to make sure they refused to serve me as well. They ended up helping me at another branch, but if this was the only branch, I wouldn’t be banking with them. Stay away from this branch!
- WLWilliam LongleyMar 1, 20251.0One of the most racist banks I have ever seen in my life, this morning I went in and went to the bank to cash the cheque I was working with and the employee inside, Michaela Petrovschi, told me that she could not cash the cheque and she wanted to call the owner of the cheque to make sure and I agreed. The owner of the cheque admitted that he could give me the money and that it was written by him but he called a few more places and asked for my name and country and then he called a few more places and he looked at my face in a very insulting way and humiliated me in front of people and this was one of the most amazing and worst experiences I have ever had in my life and I will never, ever work with your bank again.
- DGDarian GreenNov 13, 20241.0Terrible bank for business or personal use. Should’ve listened to the 10+ people who warned us not to use them.
- SSSet In SteinNov 12, 20191.0Got a check from a neighbor for doing work around their home. Went to cash the check and was charged $8 because I don’t have an account with them. Thought that was pretty ridiculous. Not accepting any more checks from this bank.
- TCTony CorniasApr 28, 20181.0I bank with BB&T for my business. Have 5 accounts with them. Asked for money straps and manager said "we don't give money straps to customers". A teller that knew me gave me a few. Very poor customer service from those that run the Branches. How greedy can they get?
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the operating hours for Truist's drive-through service?
The drive-through is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
Can I open a new account at Truist online or do I need to visit a branch?
You can open a new account online and wait for your debit card and checks by mail, or visit a branch to receive a temporary debit card immediately. CDs must be opened in-branch.
How do I activate my Truist debit card?
You need to activate your debit card online to begin using it for digital and in-person purchases linked to your checking account.
What banking products does Truist offer?
Truist offers checking accounts, business checking, credit cards, loans, mortgages, online and mobile banking, personal savings, small business banking, and wealth management services.
What services are available at Truist's Berlin, MD branch?
Services include deposit transactions, retail and business loans, credit cards, mortgage loans, insurance, investment and treasury services, trust services by appointment, and foreign currency exchange.
Is there an option to schedule an appointment with Truist?
Yes, you can schedule an appointment through Truist's reservation website available online.
What nearby places can I visit after banking at Truist in Ocean Pines?
Nearby you can visit The Pines Cafe for coffee or smoothies, and Shore Stop for convenience items and gas. These places offer convenient stops before or after your banking visit.
Are there medical facilities near Truist in Ocean Pines for quick access?
Yes, nearby medical centers include Atlantic General Primary Care & Women's Health and TidalHealth Primary Care, Ocean Pines, which are convenient if you require healthcare services after your banking needs.
Where can I find ATM services near Truist?
Besides Truist's own ATMs, there is also a BB&T ATM located nearby for additional ATM access.
What is Truist's mission and community focus?
Truist aims to inspire and build better lives and communities through genuine care, meeting client needs, empowering teammates, and uplifting communities.