At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
My husband & I came in today w/ a lot of questions - all of which were answered by Cathy Harris. She was fantastic - very kind & knowledgeable. Took care of opening an account for us. Definitely look for her if you need help. Thanks, Cathy!
MC
Michele Calvert
Jul 8, 2025
1.0
Horrible bank and horrible customer service. Please do not go here if you want anything done correctly. How they managed to set up my business checking account as a parent-child account and I'm unable to access my monthly statements is beyond me. Customer service is a complete joke when trying to get anything rectified and their lack of urgency to get anything fixed for their customers is quite evident.
JH
Joan Hamilton
Jul 2, 2025
1.0
Trust spot my bank, which is how I wound up there I have attempted to call Customer Service about different issues over the years and Customer Service is nowhere near competent enough to answer your question, even a simple question. No one answers at the branch and you have to leave a message. It appears the only way to get customer services to walk in the door and stare at them
JO
James Ottinger
Jan 24, 2025
1.0
Always a 30 minute to an hour wait just to make a deposit it's absolutely insane.
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the regular business hours for Truist in Bel Air?
Truist in Bel Air is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
When is the drive-through service available at Truist in Bel Air?
The drive-through at Truist operates Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
How can I open a new account at Truist in Bel Air?
You can open a new account online, by phone at 844-487-8487, or by visiting the branch during business hours. Opening in-branch allows you to receive a temporary debit card immediately.
How do I activate my Truist debit card?
You need to activate your debit card online to start making purchases and payments using your checking account.
What types of accounts does Truist offer?
Truist offers checking accounts for everyday transactions and savings accounts to help you save towards goals or emergencies.
What products and services are available at Truist in Bel Air?
Truist provides products such as Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management services.
What languages are supported at the Truist Bel Air branch?
The branch supports English and Spanish-speaking customers.
What nearby banks can I visit around Truist in Bel Air?
Nearby banks include M&T Bank, SunTrust Bank, and Bank of America Mortgage, offering additional options for your banking needs.
Are there convenient ATMs near Truist in Bel Air for withdrawals?
Yes, there is a M&T Bank ATM nearby for easy access to cash outside of branch hours.
What local places near Truist in Bel Air might be useful to visit before or after my banking appointment?
You might want to visit Birds Nest BBQ for a meal, Wockenfuss Candies for sweets, or the nearby Red Polish Nail Bar for beauty services before or after your visit to Truist.